Remote Desktop Connections are widely used by security administrators or other parties and its use has been gradually increasing. Thus, errors are to be expected as every application out there contains errors that just need to be unveiled. Nonetheless, you can easily isolate your issue by implementing the solutions given down below.
What causes the ‘Account Restrictions are Preventing this User from Signing in’ Error Message?
This error message can be caused in different scenarios, however, the following things seem to be the cause most often — Now that you are aware of the potential causes of the error message, you can isolate your issue by using the solutions provided down below.
Solution 1: Disabling Windows Group Policy
As we have mentioned above, there is a security policy that prevents RD client from exposing the supplied credentials. This policy, however, seems to cause the said error message in some scenarios. Thus, to get rid of the error message and be able to establish a connection, you will have to disable it. Here’s how to do it:
Solution 2: Setting up a Password
The error message can also appear if the user account that you are using has no password set. Therefore, in order to fix the issue, you will have to set up a password and then see if it fixes the issue. In case it does, you will have to enter a password every time you want to sign-in. However, if you wish, you can avoid this by simply disabling a Windows Group Policy. Here’s how to do it:
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