This issue is not restricted to a certain version of Windows rather it has been reported to be caused on all of the versions by various users. Furthermore, the issue seems to emerge on macOS as well. Nonetheless, the solutions for the said error message are quite straightforward and you will be able to execute them regardless of your operating system. Before we jump into the solutions, let us go through the causes of the error message once again.

What causes the ‘Adobe Error Code 16’ Error?

The cause of the error message is pretty apparent. As we highlighted earlier, the error code appears when some of the directories i.e Adobe PCD and SLStore of the Adobe Creative Cloud do not have the required permissions. Since the files are stopped from operating properly due to insufficient permissions, hence, as a result, the application that you are trying to open crashes and you are shown the said error message. As obvious from the cause, solving the issue is pretty easy. Other than assigning the said folders the right permissions, one can also fix the issue by forcing the product to run as an administrator every time it is executed. With that said, let us get into the solutions.

Solution 1: Changing the Permissions for Adobe PCD and SLStore Directories

To fix the issue, you will have to change the permissions of the licensing folders i.e Adobe PCD and SLStore. To do this, make sure that you have tweaked Windows to show hidden files and folders. If you don’t know how to do this, don’t worry. We’ll be showing you how to do it down below. To show hidden files and folders, do the following: Now that you have done that, you will have to locate the Adobe PCD and SLStore directories. To do this, navigate to the following paths: Adobe PCD: SLStore: If you are using macOS, please use the Finder to navigate to the following locations: SLStore: Adobe PCD: Once you have made your way to the specified locations, do the following to change the permissions: For macOS, do the following:

Solution 2: Run Creative Cloud as an Administrator

Another thing that you can try to fix the issue would be to force the Creative Cloud application to run as an administrator every time it is executed. Before you set the program to run as an administrator every single time, you should check whether doing so solves the problem for you or not. Just right-click on the Creative Cloud application and select ‘Run as an administrator’. If the application starts up without any issues, you can now force it to be run as an administrator every time. To do this, do the following steps:

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