The issue arises when the user fails to use the AirPod mic on his Windows PC (sometimes after a Windows update and sometimes when trying for the first time), although the AirPods work perfectly as the sound output device. Before proceeding with the solutions to use the AirPods Pro mic on Windows, check if disconnecting and reconnecting the AirPods and PC resolves the mic issue. Moreover, ensure the “Allow Access to Your Microphone” and “Choose Which Apps Can Access Your Microphone” settings are enabled in the Privacy Settings of your System. Also, check if the AirPods Pro is the Default Communication Device in the Sound Control Panel. Furthermore, ensure the Telephony service is enabled in the Services tab of the headset Properties in Settings» Devices» Devices and Printers.
1. Update Windows, Drivers, and Firmware of Airpods
The AirPod’s mic might not work if its firmware or Windows/device drivers are outdated as it can create incompatibility between the devices (i.e., the PC and AirPods). In this context, updating the Windows drivers and firmware of the AirPods may solve the problem.
2. Re-add the AirPods Pro to the System
The AirPods Pro mic issue could be a result of a temporary glitch of the communication/Bluetooth modules of the System. In this case, re-adding the AirPods Pro to the System may solve the problem. But before proceeding, make sure there is no Bluetooth interference from any other device (e.g., disable Bluetooth of your iPhone) and unpair both devices (i.e., your PC and the AirPods).
3. Change the Applications’Settings
If the issue is only with some applications, then that application may not have been properly configured to use the AidPod Pro mic. In this context, making the relevant changes in the application’s settings may solve the problem. For elucidation, we will discuss the process for the Zoom application. If the issue persists, check if choosing Stereo as Speaker and Microphone as ‘’Same as System’‘resolves the problem.
4. Run the Built-in Troubleshooters
The AirPod Pro mic might fail to work if essential OS modules (like Bluetooth, audio, etc.) are stuck in operation. In this scenario, running the Windows built-in troubleshooters may clear the glitch and thus solve the problem.
5. Use the Hands-Free Mode
Suppose your Bluetooth adapter (mainly internal adapters) does not support the Stereo mode operation of the AirPods Pro. In that case, switching to the Hands-Free AG Audio option may solve the problem (but the sound quality may be a bit deteriorated).
6. Reinstall the Bluetooth Driver
If your System’s Bluetooth driver is corrupt or incompatible, your AirPods mic won’t work. In this case, reinstalling the Bluetooth driver may solve the problem. If none of the drivers does the trick for you, check if using the Bluetooth Headset Helper by Broadcom resolves the mic issue. If the problem persists, you may try to use an external (or another Bluetooth adapter using Bluetooth 5.0 like Jabra Link 380) to resolve the issue.
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