The affected user mainly encounters the error after an OS or AOD application update. In some rare cases, the issue is reported on new phones. For some users, the AOD works for a few seconds and then fades away. In some instances, the issue is reported to occur with only Clearview Cover. Before moving on with the solutions to solve the Always-on Display problem, restart your phone and check if the issue was due to a temporary glitch. Moreover, check if the Do Not Disturb mode of your phone is not enabled. Additionally, make sure AOD is enabled in the phone’s settings. Make sure the Display Mode of AOD is set to Show Always (Settings>Lock Screen> Always on Display>Display Mode) and if the Display Mode is set to the scheduled mode, then edit the schedule to meet your requirements. Also, try to enable the Smart Lock option (Settings> Lock screen and Security>Secure Lock Settings>Smart Lock) and then check if AOD is working fine. Attempt to change the clock style of AOD as, in some cases, the clock style changed to the black screen after an update (Settings>Lock Screen> Clock Style > Always on Display).
Solution 1: Disable the Power Saving Mode of Your Phone
Power Saving mode is quite essential in enhancing the battery timing of your phone. You may encounter the issue at hand if the power saving mode of your phone is enabled as this feature limits the operation of many processes (including AOD) of your phone. In this case, disabling the power saving mode may solve the problem.
Solution 2: Disable the Screen Saver of Your Phone
The Screen Saver of your phone plays a vital role in saving the screen of your phone from the pixel burn. However, the screen saver can override AOD and display itself instead. In this scenario, disabling the screen saver of your phone may solve the problem.
Solution 3: Disable Lift to Wake Feature of Your Phone
Samsung phones have a feature ‘Lift to Wake’ and when the said feature is enabled, the phone’s display will turn on when the user picks up the phone to use. However, this module is known to glitch with Always on Display. In this context, disabling the Lift to Wake feature may solve the problem.
Solution 4: Disable Roaming Clock in the Phone’s Settings
The roaming clock is a handy feature that helps a user to use a dual clock on his screen. But this feature interrupts the operation of Always-on Display (AOD) and thus may prevent it from displaying. In this context, disabling the Roaming clock may solve the problem.
Solution 5: Update the Bixby Routines to the Latest Build
Bixby Routine is one of those applications which can be used to manage the AOD settings of your phone. Always on Display may fail to get displayed if the Bixby Routines application is outdated. In this context, updating the Bixby Routines may solve the problem. Keep in mind that Galaxy S10, S20, Note10, Z Flip, and Fold series Samsung phones have this option available.
Solution 6: Clear the Storage Data of Always on Display
AOD may also fail to display on your screen if the storage data of the Always-on Display is corrupt. In this context, clearing the data may solve the issue instantly.
Solution 7: Uninstall the Google Play Store Version of ‘Always on Display’
Always on Display (AOD) is available in two forms, one as a Samsung phone setting and the other as an application from the Google Play Store. You may encounter the error under discussion if you are trying to configure AOD through the Play Store application. In this context, uninstalling the Google Play Store application and configuring the AOD through your phone’s settings may solve the problem.
Solution 8: Uninstall the Updates of Always on Display
AOD is regularly updated to patch known bugs and cater to new features or faces for the application. However, buggy updates are a common issue in the application development process and the error at hand could also be a result of a buggy update. In this context, removing the updates of AOD may solve the problem.
Solution 9: Reset the Always-on Display to Factory Defaults
If the very installation of the application is corrupt or has bad configurations, it will fail to operate properly. In this context, resetting the AOD to the factory defaults may solve the problem.
Solution 10: Update the OS of Your Phone to the Latest Build
The OS of your phone is continuously updated to patch the known bugs and provide compatibility to all newer applications. You may encounter the error at hand if the OS of your phone is not updated to the latest build which may cause issues in the application running. In this context, updating the OS of your phone to the latest build may solve the problem.
Solution 11: Uninstall the Conflicting Applications
We came across several cases where third-party applications were conflicting with the AoD function of the Samsung watch. Here, you have to troubleshoot yourself and diagnose which one would be causing the problem. You can start with the most recently installed ones.
Solution 12: Reset the Device to the Factory Defaults
If nothing has worked for you so far, then, most probably the AOD issue is a result of a corrupt OS of your phone. In this context, resetting your phone to the factory defaults may solve the problem. Keep in mind that everything will be erased so keep a backup of everything essential for you. Also, decrypt your SD card (if encrypted). If nothing has worked for you, then try to use an application to manage AOD settings of your phone like Good Lock, AODNOTIFY, etc.
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