These are only a few cases why users might encounter this error message when trying to register their Echo device. Some of them are:

Solution 1: Ensuring proper Internet connection

Connectivity problems are always one of the main issues when registering an application since it is not only about just entering your credentials. We also recommend that you move closer to the access point of the router. If the issue persists, restart your router and try again. If even you are unable to register your Echo, you should switch to another network and try there.

The Echo device is either reported stolen or lost.You bought your Echo device from third-party vendors.Your Echo device was given to you as a Gift.Your Echo device was misplaced by your courier or you recalled it earlier (before it arrived anyway and you used it).

This error message primarily means that the Echo device is not getting registered to the account from which was primarily brought on. This is the case if you were given a gift or bought it from third-party vendors.

Fix  Amazon Echo Error 12 2 15 10 1 - 11Fix  Amazon Echo Error 12 2 15 10 1 - 82Fix  Amazon Echo Error 12 2 15 10 1 - 95