What causes the ‘AnyConnect was not able to establish a connection to the specified secure gateway’ Error Message?
It can be due to many reasons. Sometimes, it’s a blockage from antivirus or firewall or sometimes, it can be caused by having a bad internet connection. The following would be the primary causes; to mention in brief — To circumvent the error message, you can follow the solutions given down below but make sure to give your computer and the application a restart before moving to the other fixes.
Solution 1: Disabling Antivirus
First things first. Since most of the times, the issue is being caused by antivirus blockage which is a common scenario. Therefore, in such a case, you should try to disable any third-party antivirus that you have installed on your system and then try to connect to the VPN using AnyConnect. Hopefully, it will isolate the issue.
Solution 2: Stop Internet Connection Service
At times the ICS service is running which causes problems for the AnyConnect Client to connect to a VPN. You will have to disable it in order to fix the problem. Here’s how to disable the service:
Solution 3: Disable Internet Connection Sharing (ICS)
There were several cases where if ICS was enabled in Windows, then users faced this issue. In order to disable ICS, follow the instructions down below: If your issue was being caused by ICS being enabled, then this must have fixed it.
Solution 4: Select the option Connect to current Network in AnyConnect VPN
Sometimes, the Any Connect client VPN fluctuates between different networks, so you have to select the option of connecting to the current network only. This might fix the issue for you. Here’s how to do that:
Solution 5: Try an Alternate Connection
At times, the internet connection that you are using might have some restrictions or might not be working properly which is causing the issue. In such a scenario, you will have to use an alternate connection such as WiFi or mobile hotspot to see if you are able to connect to the VPN.
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