However, the game appears to be impossible to play for some people as the official servers appear to be invisible. When people use the in-game server browser, the list is empty and the Steam server browser displays the “Unable to query server info for invite” message. We have gathered several working solutions for various causes of the error and we hope it would be helpful to users around the world.
What Causes Unable to Query Server Info for Invite When Playing Ark?
There are several major causes for the problem and it can occur either with a popular server you want to join but you receive the error beforehand. The other scenario is to have this error appear on your own server where everyone who tries to join the server receives this unfortunate error. Here are some causes:
A faulty Winsock catalog which needs to be reset is one of the major causes for the problem yet it can be resolved quite easily.Auto-connecting to a server which no longer exists or which has moved onto a new location using the launch options is one of the problems which may cause this error as well.Additionally, if you want to host a ARK: Survival Evolved server, you might want to free certain ports usually used by the game as they may be busy by another program you have installed on your computer.
Solution 1: Use a Helpful Command
“netsh winsock reset” is a helpful command that you can use in Command Prompt to reset winsock catalog back to default setting or its clean state. You can try this method if you are experiencing the “Unable to query server info for invite” when trying to launch ARK: Survival Evolved.
Solution 2: Auto-Connecting to the Server
This error can also appear to users who used to connect automatically to their favorite server by setting the launch options for the game. However, if the server they used has disappeared or if it has switched to a new IP address, you will need to either remove this launch option or to set it to the new server you want to connect to.
Solution 3: Forward Several Ports
This method is especially useful to people who are hosting their own ARK: Survival Evolved servers and they are unable to start it because of this error. It seems that the game uses several ports which definitely need to be forwarded in your Internet settings if you want users to be able to play on your servers.
All Platforms TCP / UDP Ports 7777 and 7778 TCP / UDP Port 27015
Solution 4: Reinstall the Game
Reinstalling the game is probably your last resort but this method has helped fix the problem for users who were almost out of ides. The method depends on your Internet speed but if you stay patient the method might be resolved before you know it as the Steam client takes care of the process for you almost automatically. Note: Before going for a reinstall of the game, try to verify the integrity of the game cache and check if that fixes the issue, if it doesn’t, go for the reinstall. The instructions below are divided into two parts: instructions for users who purchased a physical copy of the game on a DVD to install the game and an alternative for Steam users so make sure you follow the instructions carefully.
Alternative for Steam Users:
In order to reinstall the game you purchased as a physical copy, you will need to insert the disk you bought it on and follow the instructions which will appear on screen in the installation wizard. If you have purchased it on Steam, you will need to download it again from Steam by locating in the Library and choose the Install button after right-cling on it. Check to see if the “Unable to query server info for invite” error still appears when searching for official game servers.
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