What Prevents Bixby From Working Properly?
After receiving numerous reports from multiple users about we decided to investigate the issue and devised a set of solutions which fixed the problem for most of our users. Also, we looked into the reasons due to which the problem was being triggered and they are listed below. Now that you have a basic understanding of the nature of the problem we will move on towards the solutions. Make sure to implement these solutions in the specific order in which they are provided to avoid any conflicts. Note: Make sure that your microphone is working elsewhere on the smartphone. For example, it should be working for calls.
Solution 1: Clearing Application Data
It is possible that certain corrupted data from some system applications might be interfering with some features and preventing Bixby from working properly. Therefore, in this step, we will be clearing the application data. For that:
Solution 2: Launching in Safe Mode
In this mode, we will be checking to see if any application is interfering with Bixby and by launching the phone in the safe mode. For that:
Solution 3: Wiping Cache Partition
Cache is stored by applications to lower the loading times and provide a better experience to users. However, over time this cache can be corrupted due to which certain system features can be affected. Therefore, in this step, we will be wiping the cache partition to get rid of all cached data. For that:
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