However, quite recently we have received a lot of reports of users experiencing a black screen when they launch their game. The game neither crashes nor plays and users are stuck with a black screen. In this article, we will discuss some of the reasons behind this problem and provide you with viable solutions in order to eradicate them completely.
What Causes the Overwatch Black Screen?
The cause of the problem is not specific and it can be triggered due to a number of reasons but some of the most common ones are: Now that you have a basic understanding of the nature of the problem we will move on towards the solutions. Before you Start: Try to just press “ESC” at the screen and leave the game it fixes the issue for you if you are the party leader or if you are playing solo.
Solution 1: Changing Game Settings.
Sometimes, the in-game settings can get misconfigured and the game might face issues starting properly. Overwatch has a glitch where it sometimes does not run on “Fullscreen” properly. The game tries to go into “Fullscreen” mode and ends up on the black screen to fix this:
Solution 2: Scanning and Repairing Game Files
It is possible that the game might be missing important files that are required by the game during startup. Therefore, due to the unavailability of these files the game might be facing issues during the launch. Therefore, in this step we are going to scan the game files and repair them if necessary through the Blizzard client for that:
Solution 3: Deleting the Game Cache.
The game cache when corrupted can cause issues with the startup of the game. In order to make the loading process faster, the game temporarily stores certain files on the computer as cache but overtime this cache can be corrupted and cause issues with the startup of the game. Therefore, in this step we are going to be deleting the game cache for that:
Solution 4: Disabling the Game DVR
Game DVR is a windows 10 utility that allows the users to record, broadcast and take screenshots while playing the game. However, this utility can sometimes cause fps drops and even prevent the game from running properly. Therefore, in this step we are going to be completely disabling the application for which:
Solution 5: Deleting “Battle.net Tools”
Outdated, corrupted, or missing folders or files can cause issues with the Blizzard Battle.net desktop app and game clients. Therefore, in this step, we are going to be deleting the Battle.net files and the Blizzard Client will automatically reinstall them later for that:
Solution 6: Disabling Background Task
In certain cases, background office tasks interfere with important components of the game and prevent it from being able to run properly which triggers the black screen. Therefore, in this step, we will be disabling background tasks and then check to see if the issue persists.
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