The issue arises when a user performs a Windows update but his SB Audigy soundcard stops working. Before moving on with the solutions, make sure your system drivers and Windows 10 version are updated to the latest build. Also, check if plugging the speakers directly into the sound card (not through an extension cable or multimedia hub) solves the problem. Moreover, make sure if all the checkboxes in the Headphones Detection tab are enabled (Speaker Properties » Sound Blaster tab » Settings » Audio Control Panel).
Solution 1: Use another Driver
The Creative Labs have ended support for the Audigy 2 ZS soundcard and new drivers are not developed for it. In this case, using an older driver from Creative Labs or another driver from another source may solve the problem. Warning: Proceed with extreme caution and at your own risk as using an older driver or a non-official driver/application may expose your system and data to numerous security threats. If the issue is still not resolved, then you may have to remove the audio drivers from the Device Manager and then reinstall them.
Solution 2: Revert to An Older Version of Windows 10
AS the official support of drivers has ended, the soundcard may not work with the newer version of Windows. In this case, downgrading to an older version of Windows may solve the problem. If the sound card is working fine in the older version of Windows 10, then use solution 1 to reinstall the soundcard driver and then update Windows to check if the issue is resolved.
Solution 3: Change the SPDIF Settings
You may fail to use the Audigy soundcard if the SPDIF settings of your system are not properly configured. In this case, editing the relevant SPDIF settings may solve the problem. If that did not solve the issue for you, then you can use the older version of the driver to solve the issue.
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