The issue is reported to affect the iOS and Android versions of the app. In some cases, the user is stuck on the More screen while for some users, they cannot navigate to some tabs, or some of their info/items are not shown. Usually, the user encounters the following type of messages: Before moving on with the troubleshooting process to fix the Destiny 2 app, make sure you are using the latest version of your phone’s OS. Moreover, check if the issue persists after restarting your phone. Additionally, make sure the servers are up and running by visiting the Bungie’s twitter handle. For illustration, we will guide you through the troubleshooting process for an Android phone.
Solution 1: Update the Destiny 2 App to the Latest Build
Bungie Inc regularly updates the Destiny 2 app to patch known bugs and add new features. You may encounter the issue at hand if you are using an outdated version of the app. In this scenario, updating the app (which will rule out any compatibility issue) may solve the problem.
Solution 2: Force Close the Destiny 2 Application
The issue at hand could be a result of a temporary glitch of the Destiny 2 companion app. The glitch can be cleared by relaunching the app after force closing it.
Solution 3: Clear the Cache/ Data of the Application
Like many other applications, Destiny 2 uses a cache to boost up performance and improve the user experience. You may encounter the error at hand if the cache of the Destiny 2 app itself is corrupt. In this context, clearing the app’s cache/data may solve the problem.
Solution 4: Re-log into Destiny 2
Whenever there is a change in the app’s TOS by Bungie Inc, users are expected to agree to it before they use the application. If you didn’t accept the new TOS, the application might fail to launch. In this scenario, logging out of the app and then logging back into the app (you may get a prompt to accept the new TOS) may solve the problem. This method may not work for users who cannot launch the application.
Solution 5: Reinstall the Destiny 2 App
If nothing has worked for you, then the issue could be a result of a corrupt installation of the Destiny 2 app itself. In this regard, reinstalling the Destiny 2 app may solve the problem.
Solution 6: Reset Your Phone to the Factory Defaults
If even the previous solution didn’t work, then, most probably, the issue is a result of a corrupt OS of your phone. In this context, resetting your phone to the factory defaults may solve the Destiny 2 problem. If nothing has worked for you, then try to use the app on another device/network.
Destiny 2 and Fortnite Crossover Event Leaked New Fortnite Skins Revealed For…Destiny 2 X Fortnite Crossover Officially Happening, New Destiny 2 Skins…How to Change PSN Avatar from PS4 or Companion AppMicrosoft’s Your Phone Companion App Will Soon Bring File Sharing Capability To…
