What is causing the 0x82d40003 error on Xbox One?
We investigated this particular issue by looking at various reports and the repair strategies that affected users deployed to resolve the issue. Based on what we gathered from our investigations, the are several causes that will trigger this particular error message: If you’re actively looking for ways to resolve this particular error message, this article will provide you with a collection of verified troubleshooting steps. Down below, you’ll find a collection of methods that other users in a similar situation have used to get the issue resolved. To save yourself some time, we recommend following the potential fixes below in the order that they are presented. You should eventually discover a fix that resolves the problem in your particular scenario.
Method 1: Setting the person that has brought the game as owner
If you’re dealing with a digitally purchased game, you might be encountering this issue because the game you’re trying to access has been brought from a different account. If this scenario is applicable to your current situation, there’s a high chance that you will be able to resolve the issue by logging in with the account that made the purchase and setting this console at their home Xbox. Once you manage to do this, you and any other users logged in on that console will be able to play the game on their accounts. Here’s a quick guide on how to log in with an account that made the purchase and setting it as the owner of this console: If you’re still encountering the 0x82d40003 error on Xbox One, move down to the next methods below.
Method 2: Uninstall / Reinstalling the game
Several users that have been getting the 0x82d40003 error when launching a game that was purchased from their account have reported that the issue was resolved once they uninstalled and installed the game again. This procedure is quite simple, but it will take quite some time if the digital game is large in size. Here’s a quick guide on how to uninstall and reinstall an Xbox One game to resolve the 0x82d40003 error:
Method 3: Removing account & doing a hard restart
A few users that have been encountering this same issue consistently have reported that they finally manage to resolve the issue after removing their account, doing a hard restart and signing back in again. This will achieve the purpose of refreshing your account data and clearing the cache without affecting any of your game data. Here’s a quick guide on how to do this: If you’re still encountering the 0x82d40003 error, move down to the next method below.
Method 4: Verifying the status of Xbox Live
If you’ve come this far without a result, the issue might have nothing to do with your Xbox One console or the account that you’re using to launch the game. Chances are the issue occurs due to an Xbox service outage – whenever this happens, it will affect new content and previously-purchased contents. Xbox service outages have gotten a lot less frequent lately, but that doesn’t mean they don’t exist anymore. Luckily, you can check the status of the services very easily – by visiting this link (here). Note: You can click the Notify Me button to receive a notification when the service is back up and running. Typically, these things take a few hours to be resolved, so be sure to check if the issue has been resolved from time to time.
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