What is causing the ‘Error Code 910’ issue?
We managed to discover some of the most common causes that will trigger this particular issue. We’ve done this by looking at various user reports and the repair strategies that they used to get the issue resolved. Here’s a shortlist with common scenarios that have the chance of triggering this particular error message: If you’re struggling to find some troubleshooting steps that will resolve the ‘Error Code 910‘, this article will be of help. Down below, you’ll discover several verified methods that other users in a similar situation have successfully used to get the issue resolved. We’ve arranged the potential fixes below by efficiency and severity. So if you’re looking for the most efficient approach, follow the methods below in the order that they are presented.
Method 1: Clearing the Cache of the Google Play Store
The following method is one of the most popular ways to resolve the ‘Error Code 910‘ on Android devices. If the issue occurs due to some badly cached data that ends up preventing the application to update, clearing the cached data of the Google Play Store application will fix the issue permanently. The steps below were confirmed to be effective by a lot of users struggling to resolve the same error code: Here’s how to clear the cached data of the Google Play Store application on an Android device: Note: The Android realm encompasses is a highly fragmented market. Older Android versions look and behave differently, not to mention that you might be dealing with a customized ROM, depending on the manufacturer. Because of this, some steps might be slightly different than what you see on our screens. But you should have no problem replicating them on your device. If you’re still encountering the same error message (‘Error Code 910’), move down to the next method below.
Method 2: Re-link your Google account
This procedure is one of the first ones mentioned by the official Google documentation when it comes to this particular error code. Even more, a lot of affected users have confirmed that signing in and out of their Google account resolved the issue and allowed them to install or update the application that was previously failing with the ‘Error Code 910’. Here are the steps to remove your Google account from your device and re-add it in order to resolve the Error Code 910: If you’re still encountering the same error message, move over to the next method below.
Method 3: Moving the app from SD to Internal
Another popular fix to get around Error 910 when trying to update an already installed application is to move the app from your external SD storage to internal storage. Chances are the app will update normally after being moved on internal storage. After the update is complete, you can move it back to its initial place (external SD card). Several users that struggling to resolve this error have confirmed that the steps below served as a permanent fix for them. Here’s what you need to do: If this method didn’t resolve the error in your particular scenario, move down to the next method below.
Method 4: Ejecting the SD card from the Settings menu
Early on into the investigation stage, we observed that most of the users that we’re encountering this particular error used an SD card. Even more, some affected users have managed to resolve this issue by simply ‘ejecting’ the SD card via the Android Settings menu. This procedure won’t require you to physically take your SD card out of your phone – Android has a built-in function that will virtualize this scenario. Here’s what you need to do in order to virtually eject your SD card and resolve the ‘Error Code 910’: If the issue is still not resolved, move over to the next method below.
Method 5: Downloading & install the APK from a third party website
If none of the potential fixes above worked for you, you might want to start considering the possibility of using a third party service to install or update the application that is failing with the ‘Error Code 910’. This procedure will be effective in those scenarios where the issue is caused by some kind of incompatibility or because your current Android version does not support the latest application update. In this case, sideloading the app might bypass some restrictions that are enforced by Google Play Store. Here’s how to download & install the application’s APK from a third party website: Using this process, you should no longer be encountering the ‘Error Code 910’. But in case you still do, move down to the next method below.
Method 6: Disabling Google Pay admin & enable Blackberry Launcher admin (Blackberry Priv only)
If you’re encountering this particular issue on a Blackberry Priv device, the fix is a little more exotic. A couple of users struggling to resolve this problem on a Blackberry device have managed to eliminate the ‘Error Code 910’ by disabling the admin access of Google Pay and enabling the admin access of the Blackberry Launcher. After logging out & in of their account, the issue was resolved and they were able to complete the installation/update. Note: If you’re not using a Blackberry Priv device, move over to the next method below. Here’s what you need to do: If this method wasn’t applicable to your particular scenario, move over to the next method below.
Method 7: Using ADB to uninstall the app
If you’re finding yourself in a situation where the app can’t be updated, reinstalled or uninstalled, your last choice (aside from doing a factory reset) is to use ADB to forcefully remove the application package. This procedure is a little advanced and will require you to do some initial setup on both your Android and computer, but it will get the job done. If you didn’t know about it ADB (Android Debug Bridge) is a very versatile command-line tool that will let you perform various operations on your Android device. It facilitates a lot of device actions including installing and debugging apps, which is exactly what we need in this case. Here’s a quick guide on using the ADB to uninstall the app forcefully and resolve the ‘Error Code 910’:
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