What is causing the 0x80072f76 – 0x20016 Error Code in Media Creation Tool?
We investigated this particular issue by looking at various user reports and the repair strategies that most affected users have successfully used to get to the bottom of the issue. Based on our investigations, there are several repair strategies that are known to trigger this particular error: If you’re struggling to find fixes that will resolve this particular error message, this article will provide you with several troubleshooting guides. Down below, you’ll discover a collection of methods that other users in a similar situation have successfully used to resolve the 0x80072f76 – 0x20016. The potential fixes below are ordered by efficiency and severity, so please follow them in the order that they are presented. One of them is bound to resolve the issue in your particular scenario.
Method 1: Running the Windows Update troubleshooter
Some affected users have reported that the issue was resolved after they ran the Windows Update Troubleshooter – a Microsoft tool that is equipped with various repair strategies that might end up resolving the issue automatically. Here’s a quick guide on how to run the Windows Update troubleshooter: If you’re still encountering the same error message, move down to the next method below.
Method 2: Setting the Compatibility Mode to Windows 8
Some users have been able to resolve the 0x80070002 – 0x2001 error after discovering that the Media Creation Tool was opening in Compatibility mode set to Windows XP. Most users have reported that changing the Compatibility Mode to Windows 8 and making sure that the Media Creation Tool is opening with administrative privileges ended up resolving the issue for them. Here’s a quick guide on ensuring that Compatibility Mode is set to Windows 8 for the Media Creation Tool (with admin access): If you’re still encountering the 0x80072f76 – 0x20016 error, move down to the next method below.
Method 3: Resolving corruption related to Windows Update
As it turns out, this particular issue can also occur if the culprit that ends up causing the 0x80070002 – 0x2001 is corruption with the Windows Update component files. If this scenario is applicable to your current situation, then resetting the Windows Update component should resolve the issue and allow you to use Media Creation Tool without encountering the 0x80070002 – 0x2001 error. Here’s a quick guide on how to do this: If you’re still seeing the same error message, move down to the next method below.
Method 4: Clearing the $WINDOWS.~BT & $Windows.~WS folders
Some users have reported that the 0x80070002 – 0x20016 error was finally resolved after they erased the contents of the $WINDOWS.~BT and $Windows.~WS cache folders. These contain files needed to create the installation media, so clearing their contents might resolve corruption-related issues. Note: Chances are the two folders are not visible when you access your Windows drive. In this case, using the ribbon bar at the top, go to View and make sure that the box associated with Hidden items is checked. Once the two folders are visible, open each folder individually and empty its contents by selecting every item and choosing Delete. Once the two cached folders have been cleared, restart your computer and see if you’re still encountering the 0x80070002 – 0x20016. If you’re still seeing the same error message, move down to the next method below.
Method 5: Editing the AllowOSUpgrade value via Registry Editor
You might be seeing this particular error message because your current Windows version is configured to reject an OS upgrade. If this scenario is applicable, you’ll see the Something happened 0x80070002 – 0x20016” error when trying to run the Media Creation tool to upgrade an existing installation.
This is typically reported to occur with Windows 7 or Windows 10 computers that are eligible to upgrade to Windows 10 but haven’t received the notification to reserve a copy because of a Registry value. Here’a step-by-step guide that will help you change the AllowOSUpgrade value. This will allow you to use the Media Creation tool without receiving the 0x80070002 – 0x20016 error. Here’s what you need to do: If you’re still encountering the same error message, move down to the next method below.
Method 6: Performing a Refresh via Windows Defender Security Center
If you went through all these methods without success and you’re trying to use the Refresh tool from Microsoft, you can complete the procedure from Windows Defender Security Center. This procedure will allow you to Refresh your PC in those instances where the official Microsoft Refresh tool produces the 0x80070002 – 0x20016 error. This procedure is typically known to be effective on Windows 10 builds that already have the Creators Update. Here’s what you need to do to perform a Refresh via the Windows Defender Security Center:
Method 7: Disabling S.M.A.R.T
Some affected users have reported that they managed to resolve the issue by disabling the S.M.A.R.T. feature from their BIOS settings. As it turns out, this HDD/SSD monitoring system can end up triggering 0x80070002 – 0x20016 error on certain PC configurations. If this scenario is applicable, disabling the S.M.A.R.T. feature might allow you to perform the operation without encountering the error message again. Here’s a quick guide on disabling the S.M.A.R.T. feature: Once the next boot sequence is complete, recreate the same action that was previously triggering the 0x80070002 – 0x20016 error and see if the issue was resolved.
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