What is causing the “Failed to load PDF document” error?
We researched this particular error message by looking at a lot of user reports and the repair methods that they deployed in order to get the issue resolved. Based on our investigations, there are a couple of common scenarios that will trigger this particular behavior in Google Chrome: If you’re struggling to resolve this particular error message, we have some verified troubleshooting steps that will help you to resolve the issue. Down below you have several methods that other users in a similar situation have used to get the issue resolved. For the best results, follow the methods in order as they are ordered by efficiency and severity. You should eventually stumble upon a method that will resolve the problem in your particular scenario. Let’s begin!
Method 1: Update Chrome to latest version
Several users that have been encountering this particular issue on Google Chrome have reported that the issue was resolved after they update their Chrome build to the latest version. Most likely, this fix is effective because Google has already patched some problems related to PDF viewing. Here’s a quick guide on how to Update Chrome to the latest version: If you’re still encountering the Error Failed to Load PDF Document error when trying to open a PDF file in Google Chrome, move down to the next method below.
Method 2: Using a 3rd party extension (PDF Viewer)
Several users have managed to resolve the issue after downloading & enabling an extension called PDF Viewer in Google Chrome. As it turns out, this extension is often proven to open PDF files that the built-in PDF function of Google Chrome can’t. Quite frankly, this is very embarrassing for Google. Anyways, here’s a quick guide on installing and using the 3rd party extension (PDF Viewer): If you’re still having the same issue, move down to the next method below.
Method 3: Re-configure Chrome’s PDF Settings
This particular error message might occur because of Google Chrome’s inability to open the PDF document. This is typically known to happen with protected PDF documents such as Firmex. In this case, the way around this inconvenient is to download the PDF file and use another software like Adobe Reader or Adobe Acrobat to open the PDF document. Here’s a quick guide through the whole thing:
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