Just like there are many scenarios where you will be shown a blank page upon visiting a website, there are many reasons for this as well. Sometimes one of your extensions might be causing this issue. In some cases there might have been a corrupted History file that might be the reasons. In worst cases, all of this might be caused by a virus. As there are many reasons for this to happen, we suggest you go through each method starting from method 1 and continue until your problem is solved.
Troubleshooting
The first thing to do is to clear the cache and cookies of the browser. Most of the time this solves your problem so try to clear the cache first and then start following the methods.
Method 1: Disabling Extensions
Disabling your extensions will help you figure out the issue. If disabling all the extensions solves this problem then that means one of your extensions were causing this issue. To check which one was the reason behind it, try to enable the extensions one by one. Check if the issue is resolved or not.
Method 2: Disable Hardware Acceleration
Disabling Hardware Acceleration also solves the problem of blank pages so try to follow the given steps to disable it.
Method 3: Disable Shockwave Flash Player
If your page loads just for a moment and then goes blank and you can hear the sounds or music then shockwave flash player might be the issue. You can also trace the issue to shockwave flash player by checking if the pages that are going blank have a video embedded in them. Mostly the pages with an embedded video will go blank if shockwave is causing the issue. Disabling Shockwave Flash Player will solve this issue in this case. If your plugin page isn’t even opening then try this.
Method 4: Administrator rights
Sometimes running Firefox as administrator works as well. This isn’t really a solution but a workaround this problem until the problem is solved. It is useful especially if you can’t access any page in the browser.
Method 5: Uninstall and Reinstall the browser
Uninstalling and reinstalling the software might solve the problem if the issue is because of the browser itself. But before uninstalling, make sure the browser is closed. Go here and download revouninstaller. It is a software that helps in removing a program completely from the PC. It removes the traces as well. In our case, we want the browser to be completely erased so that we can reinstall it. Download the software and install it. Now run the revouninstaller and select Firefox and uninstall it. Try to run the revouninstaller on Firefox multiple times to make sure you have uninstalled the browser completely. Once done, reinstall the Firefox by re downloading the setup from the internet.
Method 6: Check Compatibility
Sometimes the Firefox application might be set to compatibility mode that maybe causing the issue. Removing the Run in Compatibility mode option solves this problem in that case.
Method 7: Deleting or Renaming Default Folder
Open Firefox and It should work fine now. You don’t have to worry about the default folder, Firefox will automatically create a new Default folder for you the first time you open Firefox again.
Method 8: Scan the Computer
If the problem is because of a virus then there are two things that you can do. The first thing is to download, if you don’t have already, an antivirus and scan the computer for any viruses. You can also use the Malwarebytes to check your computer for any infections. If that doesn’t solve your problem then performing a System Restore might solve the problem especially if the problem just started to show in the browser. Go here and follow the step by step guide to perform a system restore of your computer.
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