After investigating this particular issue thoroughly, it turns out that there are several different underlying culprits that are most likely responsible for the apparition of this error code in H1Z1 and PlanetSide 2. Here’s a list of scenarios that are most likely responsible for the apparition of this error code: Now that you are familiar with the most likely culprits that might be responsible for the apparition of the ‘Game Error G25′ error code, here’s a list of verified methods that other affected users have successfully used to launch PlanetSide 2 or H1Z1 normally:
Method 1: Checking the Minimum Requirements
In most cases, you can expect to see this error code occurring because the computer you’re trying to render the game on doesn’t meet the minimum requirements. So before you move to any of the other potential fixes below, you should take the time to compare your specs with the minimum system requirements on PlanetSide 2 or H1Z1.
Minimum Specs on H1Z1
CPU: Intel i3 Dual-Core with Hyper-Threading (required)CPU SPEED: InfoRAM: 4 GBOS: Windows 7 64-bitVIDEO CARD: Nvidia GeForce GTX 275 series or higherPIXEL SHADER: 4.0VERTEX SHADER: 4.0SOUND CARD: YesFREE DISK SPACE: 20 GBDEDICATED VIDEO RAM: 896 MB
Minimum Specs on PlanetSite 2
OS: Windows 7 (64-bit) or newerProcessor: Core i5-4460 or betterMemory: 6 GB DDR3 RAMGraphics: Nvidia GTX 480 or betterVideo Memory: 512 MB RAMNetwork: Broadband Internet ConnectionHard Drive: 20 GB Available SpaceSound Card: DirectX compatible
If you don’t want to compare the specs manually, there’s also the option to use a specialized tool like Can You Run It (from SystemRequirementLab) to automatically cross-reference your specs against the minimum requirements of the game and see whether your computer is strong enough or not. In case you prefer this approach, follow the instructions below to use the Can You RUN It utility on your computer: If you previously ensured that you meet the minimum requirements and you’re still encountering the same ‘Game Error G25‘ error, move down to the next potential fix below.
Method 2: Update your Video Card drivers
If you previously made sure that you meet the minimum requirements, the first thing you should investigate is a video card without outdated drivers that has subsequent troubles when having to initialize the game. According to affected users, this ‘Game Error G25‘ error is almost always related to the way your GPU is rendering data fetched by the game. Both Nvidia and AMD have released countless fixes aimed at alleviating these fatal crashes, you should start this troubleshooting guide by making sure that every GPU driver and dependency associated with it is updated to the latest driver available. When it comes to doing this, you can either use the built-in driver updating functionality available with Device Manager or you can rely on the proprietary software released by Nvidia and AMD. If you haven’t tried resolving the ‘Game Error G25‘ error by updating your graphics drivers, follow the instructions below to do so: If the same ‘Game Error G25‘ error is still occurring randomly, move down to the next potential fix below.
Method 3: Install every pending update on Windows 10 (if applicable)
Some users that we’re encountering the error G25 with PlanetSide 2 have reported that the issue was resolved after they installed every pending Windows Update on their computer. Note: Given that PlanetSide 2 and H1Z1 share the same engine and developer, this fix is likely effective for H1Z1 even if we’ve been unable to confirm it. Most likely, this particular fix is effective because the game requires an OS infrastructure that is missing unless the Aniversary Update (or another critical Windows 10 update is installed) – This can be resolved by using the Windows Update function to install every pending Windows update until you bring your operating system build up to date. If you’re looking for specific instructions on updating your OS to the latest build, follow the steps below to use the Windows Update tab inside the Settings app to install every pending Windows 10 update: In case the same kind of issue is still occurring, move down to the next potential fix below.
Method 4: Deleting PlayerOptions.ini (if applicable)
As it turns out, in both cases (with PlanetSide and H1Z1) the issue can occur due to a hardcoded file that forces the game into thinking that the system doesn’t meet the minimum requirements even though it is. This typically happens with PCs that have been upgraded to more powerful components after PlanetSide 2 or H1Z1 was installed. If this scenario is applicable, you can resolve the issue by navigating to the folder where the game in installed and deleting the PlayerOptions.ini – This will force the game to forget the saved system specs and generate another PlayerOptions.ini file with the latest specs on your PC. If you want to deploy this particular fix, navigate to the location where the game is installed, locate the PlayerOptions.ini, right-click on it and choose Delete from the context menu that just appeared. After the file is successfully deleted, launch PlanetSide 2 or H1Z1 once again and see if the problem is now fixed. In case you’re still encountering the same kind of ‘Game Error G25‘ error, move down to the final potential fix below.
Method 5: Validating the Game Assets (PlanetSide 2 Only)
If you’re seeing the ‘Game Error G25‘ error while attempting to launch Planetside 2, it’s also possible that you’re dealing with some kind of corrupted game assets that have become tainted by corruption. Several affected users that were dealing with the same kind of issue have reported that the problem was finally resolved after they’ve forced the game launcher to validate the game assets and resolve any corrupted instances. If you suspect this scenario might be applicable, follow the instructions below to force the installer to validate the game assets of PlanetSide 2: Note: Given that the launcher of H1Z1 is very similar to the one on PlanetSide 2, maybe this fix will work for H1Z1 too. However, we haven’t been able to verify this claim.
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