No matter how popular a software might be, it is not exempt from its share of bugs and problems. One of these problems which emerged around 2015 was that the browser became not responsive whenever the user streams some content, when he viewed some web pages, or whenever the browser came across a gif. There are plenty of different workarounds available for this issue. Start with the first one and work your way down accordingly.
Solution 1: Disabling third-party cookies
A third-party cookie is placed on a user’s hard drive by a website other than the domain which the user is visiting. As with the case of standard cookies, third-party cookies are placed so a site can remember about you at a later time. They are mostly set by advertising networks that a site may subscribe to in hopes of increasing page hits or sales. We came across the case where several third-party cookies were the root of the problem and disabling them solved the unresponsive Chrome problem. Disabling third-party cookies only mean that you will see fewer ads on websites. You can enable them back on if this doesn’t solve the problem.
Solution 2: Deleting Cache and Browsing Data
Your browser may contain faulty files which may be causing Chrome to crash again and again. When we clear the browser data, everything gets reset and the browser behaves like you are visiting websites and browsing for the first time. Note: Following this solution will erase all your browsing data, cache, passwords etc. Make sure you have all those backed up before you proceed with this solution.
Solution 3: Disabling Antivirus Software
All Antivirus software constantly monitor your computer’s activity which also includes your online browsing. With that being said, there are cases where the antivirus conflicts with your browser causing it to crash. You can check our article on How to Disable your Antivirus. We have listed the ways on how to disable the software by covering as many products as we can. One specific Antivirus which was noted to cause the problem was McAfee. Nonetheless, you should disable your antivirus software no matter what it is. After disabling your Antivirus, restart your computer and see if this made any difference. If it didn’t, feel free to enable the antivirus software back on. Note: Disable your antivirus software at your own risk. Appuals will not be responsible for any damage caused to your computer.
Solution 4: Resetting Network Settings
We can also try resetting the network settings. It is possible that due to faulty network settings saved on your computer, you are facing this problem. Do note that for performing these actions, you require administrator account. ipconfig /flushdns nbtstat –r netsh int ip reset netsh winsock reset
Solution 5: Adding a new profile and De-synchronizing your main one
Google Chrome saves your browsing history and passwords etc. on the profile through which you are logged in. If all the above methods fail, you can try making a new profile and log out from your old this. This will in result de-synchronize all your settings. If this doesn’t work, you can log into your main account back. Note: You will be required to input your password back when you log into your account again. Make sure you have the password of your account at hand before logging off.
Solution 6: Bypassing Proxy Server for Local Addresses
We can try another workaround before we resort to reinstalling Chrome altogether. A proxy server is a type of web cache which used for faster accessing of websites which are already accessed by other computers in a specific time period. They are mostly used in institutions to reduce the load on the main link and try to resolve a request instantly if it has been requested earlier on. There are some cases where when some settings of this module conflict with your browser. We can try disabling Chrome to consult the proxy server if you are accessing a local address. This will prohibit the browser to forward the request to the proxy server if you enter a local address in the address bar. Note: This solution is only targeted for systems which are using Proxy Servers to access the internet.
Solution 7: Reinstalling Chrome
If all the above methods don’t work out, you can try reinstalling Chrome. This will remove all the current files and folders of the application and force to install new files when you install the whole package. Remember to backup all your bookmarks and important data before following this solution.
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