Update: As it turns out, the issue is not even OS-specific since the same issue is also reported to occur on MAC computers.
What is causing the password saving issue on Google Chrome?
We investigated this particular issue by looking at various user reports and the repair strategies that are commonly being used to fix this particular problem. Based on what we gathered, there are several common culprits that will trigger this particular error message: If you’re currently struggling to resolve this particular issue, this article will provide you with several troubleshooting steps that other users in a similar situation have successfully to get to the bottom of this issue and resolve the problem. For the best results, follow the methods below in the order that they are presented since they are ordered by efficiency and severity. One of them is bound to resolve the issue in your particular case. \
Method 1: Updating Chrome to the latest version
Several affected users have reported that the issue was no longer occurring after they updated their Chrome version to the latest build available. This suggests that the issue can indeed be caused by a bug/glitch that was already addressed in one of the latest Chrome releases. By default, Chrome is configured to update automatically, but a custom power plan, a 3rd party optimization application or manual user interaction might have stopped the browser from updating itself. In any case, here’s a short guide on how to do this yourself:
Method 2: Modify Chrome’s Settings to allow it to keep local data
As a couple of users have reported, the issue can also occur in those situations where Google Chrome is prevented from saving anything locally when the browser is closed. This option isn’t normally enabled by default, but some affected users are certain that they haven’t modified this default behavior themselves. In any case, here’s how to make sure that Chrome’s settings aren’t configured to prohibit the storing of any data when the browser is closed: If you’re still encountering the same issue, move down to the next method below.
Method 3: Enabling the Save password box
Some users that have been having this problem for a long while have reported that they were finally able to resolve the issue after discovering that Chrome was configured to avoid offering to save the web passwords. If the same is happening to you and you’re looking for a way to change this behavior, this method will resolve the problem for you. Here’s a quick guide on how to ensure that Chrome is configured to save your passwords:
Method 4: Using a new Chrome profile
Several affected users have reported that the issue was no longer occurring after they forced Google Chrome into creating a new user profile. This solidifies the idea that this particular issue can be caused by a corrupted Chrome profile. This procedure is not ideal, given the fact that you will lose any previously established user preferences and save the password. But in case you decide to go this route, here’s how to create a new Chrome profile:
Method 5: Using a password manager
If you have been unable to force Chrome into saving your passwords, you should also consider using a password manager capable of integrating seamlessly with your browser. LastPass, Dashlane and Sticky Password are all good solutions that have plugins that you can install on your Chrome browser. All of these 3rd party solutions have a Free version that you can install for no additional cost. If you’re encountering the issue on a MAC computer, follow the method down below.
Method 6: Deleting the Cache folder (Mac Only)
If you’re encountering the issue on a Mac computer, there’s one solution that is known to resolve the issue on Apple computer. This essentially forces the browser to create a new profile from scratch, which should resolve the issue in case it’s caused by file corruption. Here’s a quick guide on how to do this:
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