What causes Google Chrome Profile Error
In order to get to the bottom of this particular error message, we tried to recreate the issue and looked at various user reports. Based on what we gathered, here’s a couple of potential scenarios that will lead to the apparition of the Google Chrome Profile error:
Corrupted local cache – Most of the time, the issue will occur because of one or several corrupted files that are locally stored in the cache folder. The vast majority of users encountering this issue point towards the Web Data and Local State files. If this is what’s causing the issue, you can resolve it by removing the local cache folder or by removing those files individually.3rd party antivirus interference – The issue can also occur if you have an overprotective 3rd party antivirus. There are several occurrences where affected users have managed to fix the error after uninstalling the toolbar, it’s a browser extension, or by deleting the system file of AVG toolbar (avgtpx64.sys)
If you’re struggling to resolve this particular issue, this article will provide you with a few troubleshooting steps. Below you have a collection of verified methods that other users in a similar situation have made use of to get the issue resolved. The methods are ordered by efficiency and severity, so please follow them in order that they are presented until you find a fix that is effective for your particular scenario.
How to Fix Google Chrome Profile Error?
Method 1: Deleting the Web Data or Local State files
According to various users, this particular error can also occur if the Web Data or Local State files become corrupted. Several users have reported that the issue was fixed as soon as they deleted one or both files. Keep in mind that doing deleting those files will not make you lose any data or personal information. Any account information and user preference are safely stored with the Google Account that you use to sign in. Here’s a quick guide on deleting the two files in an attempt to fix the “Profile Error Occurred” error: If the error message is still occurring, move down to the next method below.
Method 2: Eliminate the possibility of 3rd party AV interference (if applicable)
A lot of 3rd party antivirus suite will install additional browser toolbars to help protect you from online threats since they don’t really have the same kind of permissions than the built-in solution has (Windows Defender). Typically, these toolbars are optional, but if you rushed through the AV installation, they might have gotten installed without you realizing it. The problem with these is, they tend to cause problems, particularly after you remove the antivirus behind them. Several users in a similar situation have reported that they discovered that the culprit was AVG Toolbar – an optional tool that gets installed by AVG Internet Security. Most of the time, users report that the AVG Toolbar started creating issues after they removed the security suite that installed it in the first place. Another software that is linked with the Google Chrome Profile error is AVG Secure Search. Luckily, most affected users have managed to get the issue resolved by uninstalling the optional tools and deleting the .sys file belonging to the AVG Toolbar. Note: Keep in mind that the issue might also occur with different 3rd party antivirus suites. If you’re using an external security solution, consider uninstalling it temporarily just for the sake of eliminating it from the culprit list. If you previously uninstalled the AVG suite and this scenario is applicable to you, follow the steps down below make sure you remove any leftover optional tool: If you’re still seeing the same issue, move down to the next method below.
Method 3: Create a new Chrome user profile
Several affected users have reported being able to resolve the issue by forcing the browser to create a new profile at the next startup. Although some users have reported that this step made them lose their bookmarks, that shouldn’t be the case if you have previously backed up your Chrome related data with your Google account. Nevertheless, this step is usually effective in resolving the “Profile Error Occurred” error, so here’s what you need to do: If this method has still not resolved the issue, move down to the next method below.
Method 4: Uninstall Chrome and Delete the local Chrome Cache
Most affected users have managed to resolve the Google Chrome Profile error after they uninstalled the browser and the entire local cache folder belonging to it. But don’t be alarmed, as deleting the local cache of your browser will not make you lose your user settings, bookmarks or any other user data. All of your data is safely stored on your Google account, and you’ll get it back as soon as you log back in. Follow the guide down below to uninstall Google Chrome and delete the associated cached folder in order to resolve the Google Chrome Profile error:
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