What Causes the Google Play Error Code 491?
After looking into this particular issue, we found some possible reasons which can cause this error. Usually, this error means that your phone no longer recognizes your Google account, due to which it is not able to complete the requested download or update that the user has asked for. But there can be some other reasons too, as listed below: This article will help you with different methods to resolve the “Error code: 491”. We will start from the common and simple method to the detailed one.
Method 1: Restarting Your Phone
Mostly android errors can easily get fixed by restarting your phone. It will refresh the RAM by removing all the temporary data of previously used apps. You can restart your phone by using the Power button on your phone. Once you restarted the phone, go check Google Play Store for downloading or updating applications.
Method 2: Clearing the Google Play Cache & Data
Cache data on your device is a collection of small files saved to help your device load or complete tasks faster, rather than download it each time it is used. Google Play Store saves the user data into the device which may get corrupt or broken, so clearing it out may solve the problem for many of you guys. To clear data, follow the steps below
Method 3: Remove and Add back your Google Account
When an account is added to a device, the information related to that account is automatically synced with the device. If Google account is the cause of the error, then removing and adding it back might fix the problem for you. You need to remove your Google account from the device in settings, then restart the phone and add it back again by following the steps below
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