After investigating this particular issue thoroughly, it turns out that there are several different potential culprits that might be responsible for the apparition of this error code. Here’s a short list of scenarios that might be responsible for the apparition of this issue: Now that you know every potential culprit, there’s a list of methods that other affected users have successfully used to get to the bottom of this issue:
Method 1: Adding the access code to the Password Field
As it turns out, the first thing you should do in case you’re encountering this issue while trying to activate home-sharing is to add the access code at the end of the password field. I know this is very counter-intuitive, but this particular fix is confirmed to work by a lot of affected users that were previously encountering the “Home Sharing could not be activated because an error occurred (5507)” error. Until Apple finally decides to take the steps clearer for users in this particular situation, follow the instructions below to circumvent the 5507 home sharing error: In case this method didn’t work in your case, move down to the next potential fix below.
Method 2: Update iTunes to the latest version Available
As it turns out, you might see this issue popping up due to a Windows glitch that Apple has pathed via an iTunes application update several iterations ago. If you are actively preventing the application from auto-updating itself or the auto-update component is broken, you need to force it to update to the latest build available. Conventionally, you can do this by accessing the Help menu of iTunes from the ribbon at the top and clicking on Check for Updates. If a new update is available, follow the on-screen prompts to complete the installation of the new iTunes update. However, if the update component is broken due to some kind of corruption, the only viable fix that will allow you to install the latest iTunes version is to manually uninstall the current version before installing the latest build. But keep in mind that the instructions for doing so will be different depending on if you’re using the desktop or the UWP version of iTunes. Because of this, we’ve created 2 separate sub-guide to accommodate both potential scenarios:
A. Reinstalling the UWP version of iTunes
B. Reinstalling the Desktop version of iTunes
In case the same issue is still occurring, move down to the next potential fix below.
Method 3: Whitelisting iTunes in your Firewall
As a lot of Windows users have confirmed, this issue can occur due to some kind of interference caused by an overprotective firewall. Depending on your particulars, this can happen with both the integrated Windows Firewall and with certain 3rd party equivalents. Regardless if you’re using the native firewall or a 3rd party firewall, the steps you need to take are the same – You need to whitelist the main executable of iTunes in order to prevent it from blocking the incoming or outgoing connections. Note: If you’re using a 3rd party firewall, the instructions for doing this will be different from suite to suite. The best course of action is to search online for specific instructions for doing so or move down to Method 2 for instructions on uninstalling the overprotective firewall. But in case you’re using the built-in Windows FIrewall, follow the instructions below to whitelist iTunes and prevent the 5507 iTunes error from occurring again: In case you still end up seeing the same “Home Sharing could not be activated because an error occurred (5507)” error, move down to the next potential fix below.
Method 4: Uninstalling 3rd-party Firewall (if applicable)
In case you’re using a 3rd party firewall and you were previously unable to whitelist the iTunes executable, an alternative method to fix the “Home Sharing could not be activated because an error occurred (5507)” error is to simply uninstall the overprotective suite. Note: Keep in mind that by disabling the 3rd party suite, you will not resolve the issue since the same security rules will remain firmly in place. To completely out rule your 3rd party firewall from the potential culprit list, you need to completely uninstall it from your system and remove any remnant files associated with it. To make things easier for you, we’ve put together a step-by-step guide that will walk you through the entire process:
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