What is causing the “Hp accelerometer doesn’t work with this version of Windows. An updated app may be available” error?
The Hewlett Packard’s HP accelerometer is designed to boost HDD protection. If it detects high-speed movement, it will instantly disengage the read head. This significantly reduces the change of your HDD is damaged. We investigated this particular issue by looking at various user reports and the solutions that they used to get the issue resolved. Based on what we gathered, there are several fairly common scenarios that will trigger this particular error message: If you’re struggling to resolve this particular issue, this article will provide you with a collection of verified troubleshooting steps. Below you have a collection of methods that other users in a similar situation have used to get the issue resolved. For the best results, follow the methods below in order until you encounter a fix that is effective in your particular scenario. Let’s begin!
Method 1: Applying HP’s SoftPaq fix
Since the issue is over one year old, HP has already addressed the issue by offering a fix. You can try to resolve the issue by installing HP’s SoftPaq update to repair the damage done by Windows 10 Fall Creators Update (RS3). Several users finding themselves in a similar situation have reported that the issue was addressed after performing the steps below: If you’re still seeing the “HP accelerometer doesn’t work on this version of Windows” error, move down to the next method below.
Method 2: Installing the latest version of HP 3D Driveguard
The majority of users that have been encountering this issue have managed to fix it by updating HP 3D Driveguard to the latest version. Apparently, older versions of this software are known to trigger the “HP accelerometer doesn’t work on this version of Windows” error. Most affected users have managed to resolve the error by uninstalling the current version of HP 3D DriveGuard and installing the latest version available. Here’s a quick guide on how to do this:
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