The error is not specific to Windows 10 (also reported on Windows 8 and Windows 7) but it’s mostly reported to occur with Insider builds.
What causes the Incoming Connections Depend on the Routing Remote Access error
After investigating the issue and looking at various user reports, we created a list with common culprits that might lead to the apparition of this issue:
Ongoing incoming connections bug – Microsoft is aware of this issue and has previously released a couple of hotfixes. But as of now, this issue is still reported even on the latest Windows 10 builds. Luckily, this bug can be circumvented with a Registry Editor fix (Method 2).An external firewall is blocking the incoming connections – This issue can be caused by an overprotective firewall. Several users have reported that the issue was fixed after they ended up uninstalling their 3rd party security solutions.
How to fix the Incoming Connections Depend on the Routing Remote Access error
If you’re currently struggling to resolve this particular issue, this article will provide you with a list of tested troubleshooting steps. Below you have a collection of methods that other users in a similar situation have used to get the issue resolved. To ensure that you maximize your chances of success, please start with the first method and follow the rest of them in the order that they are presented. If any method is not applicable to your situation, skip it and continue with the next one below. Let’s begin!
Method 1: Uninstalling 3rd party firewall
Before you move on to the other fixes below, let’s make sure that the issue is not being caused by 3rd party interference. There are a number of reports from users that have been able to resolve the issue after getting rid of their 3rd party firewall. Apparently, there are a number of overprotective 3rd party solution that will interfere with the creation of new incoming VPN connection using the built-in feature. To test whether this theory is true, you’ll need to let go of your 3rd party firewall and uninstall it from your system. Keep in mind that disabling the real-time protection will not be effective in resolving the issue since the rules will still remain firmly in place. To ensure that you’re not leaving any leftover files that might still cause interference, we recommend that you follow the steps below: If you’re still prevented from creating new VPN connections via the “Incoming connections depend on the Routing and Remote Access service” error, continue down with the next method below.
Method 2: Enabling incoming connections via Registry Editor
There is one particular procedure that is often recommended on Technet forums and seems to have helped a lot of users to resolve the Incoming Connections Depend on the Routing Remote Access error. It involves using the Registry Editor that disables the Svc Host Split service in order to ensure that incoming connections are permitted to be used for Remote Access chores. Here’s a quick guide on what you need to do: If the issue is still not resolved, continue with the next method below.
Method 3: Disabling IPv6 interfaces via Command Prompt
Several users have managed to get the issue resolved by editing the registry manually (or automatically) to disable all IPv6 interfaces except for the IPv6 loopback interface. While this fix managed to fix the issue for a lot of affected users, there’s a major downside – it breaks IPv6 connectivity. If you can live without this inconvenient, follow the steps down below to circumvent the “Incoming connections depend on the Routing and Remote Access service” error by using an elevated Command Prompt to disable all IPV6 interfaces:
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