The Cause of The Problem
Before jumping in the solution, make sure you test your earphones on other devices.
Plug Contactors Problem Fix
There is a little switch in the 3.5mm headphone port that disconnects the device’s built-in speaker when the headphones are inserted. When it doesn’t work properly, you may experience problems with your headphones. If the headphones are OK when connected to other devices, try the following. Now connect your earphones and test them again.
Software Problem Fix
To rule out a software problem, try the following.
Force Restart Your iDevice
If you are still experiencing the same problem as before, perform the Force Restart procedure. If you are not familiar how to do it, check the Forced Restart section in this iphone dead article. There you can find how to force-restart your particular iDevice. Now, plug your headphones and check if this method fixed the problem for you. And, if it didn’t, reset the iDevice. (Go to Settings > General > Reset > Reset All Settings) Note: This procedure will not delete your personal information (contacts, messages, and calendars) and media (pictures, songs, and videos). However, you will lose your device’s remembered Wi-Fi passwords. If this doesn’t help you, try restoring your iDevice to factory settings (choose Set Up as a New Device). Note: Setting up your iDevice as a new one will delete all the data from your device’s memory. So, consider backing up first.
Final Words
If nothing helps, it seems like you have a bad headphone (or lightning) port on your iDevice. The next thing you can do is to make an appointment at the Genius Bar of an Apple store. They will examine the problem and give the possible solutions for it. I hope this article helped you in solving, or at least, locating the problem with your Apple earphones. So, what was the cause for your earphone’s issue, and did you managed to fix it? Make sure you drop us a line in the comment section below.
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