Now, this can be caused due to some known reasons that we will be going through in more detail down below. Often, this can be caused due to the cache generated by the application that is stored in your AppData directory. Applications make use of the cache to store your preferences and other user settings so that it can improve the overall experience of the users. The cache is generated automatically so you can safely delete it. However, there are some other reasons as well due to which the issue can emerge. Let us go through them in more detail. Now that we have gone through the possible causes of the issue, let us go through the different methods that you can use to get this issue resolved. So, with that said, let us get started.
Method 1: Remove Cache Files
One of the ways that you can fix the crashing problem of Microsoft Teams is to clear out the cache files that are created by the application. Now, the cache files are stored in multiple folders that contain different information. Thus, you will have to go through several folders to clear out the cache completely. You can either choose to do that manually or have a script clear all the cache files automatically. All it will require is for you to run the script as an administrator. However, if you do not trust any third-party scripts, then that is fine as you can always choose the manual way. We’ll be covering both so just follow through. To do this, follow the steps down below:
Method 2: Update Office 365
Another way that you can resolve the issue is to update your Office 365 installation. This can be really helpful if you are running an obsolete version of Office 365. As it turns out, the crashing problem was a known problem and it was addressed in one of the updates that were released. Therefore, if your issue is being caused by an outdated installation, installing Office 365 is the best way to resolve the issue. You can update Office really easily, just follow the instructions down below to do so.
Method 3: Reinstall Office 365
Finally, if the above solutions do not work out for you, it is very likely that your issue is being caused by damaged installation files of the Teams application. In such a case, you will have to uninstall the app and then reinstall it. Since the Microsoft Teams is now part of the Office 365 subscription and comes alongside it, that means you will have to uninstall Office 365 and then install it. Doing this is very easy as Microsoft provides an uninstall tool that can be used when you want to uninstall Office. To do this, follow the instructions down below:
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