The issue arises when the user tries to control/change RGB lights through the MSI Mystic Light (either the standalone installation or the Dragon Center version) but fails to do so. For some of the users, the Mystic Light does not show in the Dragon Center. In some cases, the user could not control specific light/lights (e.g. RAM light). Nearly all types of MSI desktops, laptops, or motherboards are reported to be affected. Before moving on with the troubleshooting process to fix MSI Mystic Light, make sure Windows, system drivers, and other applications (especially Riot Vanguard) are updated to the latest builds. Moreover, make sure your system supports MSI Mystic Light. Furthermore, check if RGB lights are enabled in the BIOS settings of your system. Also, some systems have a physical switch to disable RGB lights, so, make sure that is not causing the issue.
Solution 1: Update the Dragon Center to the Latest Build
The Dragon Center and MSI Mystic Light applications are updated regularly to add new features to it and patch its known bugs. The MSI Mystic Light might not work if you are using an outdated version of it or the Dragon Center. In this context, updating the MSI Mystic Light and Dragon Center to the latest build may solve the problem.
Solution 2: Disable/Enable RGB Lights Through the System’s BIOS
The Mystic Light issue could be a result of a temporary glitch of the system modules or RGB lights. In this context, disabling and re-enabling the RGB lights through the system’s BIOS may clear the glitch and thus solve the Mystic Light problem. You may have to dig deeper to make this solution work for you as the instructions may differ between different manufacturers/models.
Solution 3: Uninstall Conflicting Applications
Applications co-exist and share system resources in Windows PC. But conflicting applications (like Riot Vanguard, the anti-cheat software of Valorant) may hinder the operation of the mystic light software (as it has access to the system’s BIOS). In this case, uninstalling the conflicting applications may solve the problem.
Solution 4: Update the BIOS of Your System to the Latest Build
The BIOS of your system is updated regularly to pace with the latest technological advancements and patch known bugs. You may encounter the error at hand if the BIOS of your system is not updated to the latest build because it can cause incompatibility between the system’s module. In this case, updating the BIOS to the latest build may solve the problem. Warning: Proceed at your own risk as updating BIOS requires a certain level of expertise and if done wrong, you may brick your system and cause everlasting damage to your system/data. Before updating the BIOS, try to reset your BIOS (or reset CMOS) to the factory defaults and check if any of the customized BIOS settings was causing the issue. If not, update your system’s BIOS by following the instructions pertinent to your system’s make and model.
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After updating the BIOS of your system and then check if MSI Mystic Light is working fine.
Solution 5: Reinstall MSI Mystic Light or Dragon Center
The MSI Mystic Light might not work if its installation or Dragon Center’s installation is corrupt. In this scenario, reinstalling MSI Mystic Light or Dragon Center may solve the problem.
Solution 6: Reinstall Windows
If the issue persists even after trying the solutions above, then the issue could be a result of a corrupt Windows installation. In this case, resetting or reinstalling Windows may solve the problem. If none of the solutions were effective in solving the Mystic Light problem, then you should try a 3rd party RGB software (e.g. MSI RGB, Open RGB, etc.). Even if RGB lights do not work with any of 3rd party applications, then you should get your system checked for any hardware malfunction (JCORSAIR header is a usual culprit).
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