Cannot connect to the Internet. It appears that there are several solutions to this problem so users should definitely pay close attention to all of the methods listed below in order to get rid of this error message completely.
Solution 1: Disable Media Server Connection
If the solution above did not work for you, a similar one may help you if you want to fix your problem for good and it involves changing the way your PlayStation 3 console connects to the Internet. Make sure you follow the instructions below carefully. Disabling this option from the PlayStation 3 settings seems to have helped plenty of users while dealing with this issue and process is simple:
Solution 2: Tweak the DNS Settings to a Specific DNS Address
This DNS was proven to be quite effective when it comes to dealing with this error code and changing your PS3 Internet settings to this particular DNS address could prove to be quite successful if you follow the instructions carefully.
IP Address Setting: Automatic DHCP Host name: Do Not Set DNS Settings: Manual Primary DNS: 129.250.35.250 Secondary DNS: 129.250.35.251 MTU: Automatic Proxy Server: Do Not Use UPnP: Enable Note: Alternate primary and secondary DNS addresses may as well work with: Primary DNS: 208.67.222.222 Secondary DNS: 208.67.220.220
Solution 3: Restore Default Settings on Your PlayStation 3
Restoring default settings is a recommended operation when something goes wrong with your PS3 and it basically simply resets the following settings: BD/DVD Settings Music Settings Chat Settings System Settings Date and Time Settings Accessory Settings Display Settings Sound Settings Security Settings Network Settings Internet Browser Settings This operation should not be confused with the Restore PS3 System option which would also delete all of your hard disk content. Follow the instructions below in order to perform this and hopefully get rid of the error code.
Solution 4: Switch to a Different Type of Connection
Most users already know that playing using a wireless connection is unsafe and it can lead to high latency and frequent disconnects. However, some users have reported that sometimes it’s the other way around as they switched from connecting directly into the modem to using Wi-Fi. This means that the error code can appear either due a faulty connection with your modem or with your router. If you were using the Ethernet connection, try switching to Wi-Fi and turning on your PS3 to check if the error code still appears; and vice-versa. Both of these options can help you get rid of the error code for good.
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