Also, sometimes the problem can be attributed to server maintenance and, if that was the real cause, there is nothing else you can do but simply wait for the problem to go away. If this is not the case, follow the instructions presented in the solutions below to try and solve the problem.
Solution 1: Use a Different PS4 Account
The funny thing is that the error usually targets a specific account instead of the whole PS4 and its connection which means that the problem can be avoided simply by using a different PSN account. If this solution does not interest you since the process of moving your progress can be demanding, feel free to take a look at other solutions. You will need to choose this account the next time you start up your console so go ahead and do it. The problem should be gone now.
Solution 2: If the Error Occurs in the Friends List
This error code usually appears when users are trying to access their friends’ list and there are several ways you can avoid receiving the error code at the moment before Sony decides to take action against these kinds of problems. There are two workarounds which may work for you.
The second workaround could prove to be permanent and you won’t have to repeat it each time it starts appearing again. However, you should be able to download the PlayStation app for your smartphone which can be used to solve the issue. Android users: https://play.google.com/store/apps/details?id=com.scee.psxandroid&hl=hr iOS users: https://apps.apple.com/us/app/playstation-app/id410896080
Solution 3: Restart Your PS4 Completely
A complete restart of the console is sometimes necessary since it clears the cache and resets certain processes which might have gone corrupt due to excessive use of the console. This will also reset the connection between you and PS4 servers so this method always has a high chance of succeeding.
Solution 4: Initialize Your System in Safe Mode
Re-initializing your system may seem like a drastic measure but it’s actually the only way to be very sure that the error code will be gone for good. This will reset your settings and you may lose your personal data but your console will be as good as new after you are finished. Make sure you have a USB storage device with plenty of space (more than 1GB) and a computer with an active Internet connection.
Note: For some people, turning of the system music fixed this issue so give that a go if nothing else works for you.
Solution 5: Uninstalling Game
In some cases, if you have recently installed a game, the game might be causing this issue because its files might be corrupted or it might not be sitting well with your console. Therefore, if you have recently installed a game on the console and the error started occurring around that time, make sure to uninstall that game completely and give it a go. Armored Warfare in particular is a game that has been causing this issue with the PlayStation 4.
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