What is causing the “Recaptcha not Working in Chrome” issue?
We investigated this particular issue by looking at various user reports and the repair strategies that affected users deployed to get the issue resolved. Based on what we gathered, there are several fairly common scenarios that will trigger this particular error message: If you’re struggling to resolve this particular issue, this article will provide you with a couple of verified troubleshooting steps. Down below, you’ll discover a collection of methods that other users in a similar situation have used to get around reCaptcha. To maximize efficiency, follow the methods below in the order that they are presented. You should eventually stumble upon a fix that takes care of the issue for you.
Method 1: Update Chrome to the latest version
You might be encountering this issue due to a Google Chrome bug that was since patched. Also, keep in mind that one of the reCaptcha V2 the most important requirements is to maintain a browser version. With this in mind, deactivate any plug-in or software blocking the updating process (if you have any) and follow the instructions below: If you’re still encountering the same issue, move down to the next method below.
Method 2: Creating a new Chrome browser profile
A few users struggling to resolve the same issue have reported that the issue was resolved after they created a new browser profile. This method seems to suggest that a corrupted browser profile can also end up causing this particular issue. Follow the steps below to create a new browser profile in an attempt to resolve the Recaptcha not Working in Chrome issue:
Method 3: Disabling the VPN or Proxy service
As some affected users have pointed out, the reCaptcha functionality might also be hindered by a VPN solution. If you are indeed using a VPN application, disable it temporarily and see if the reCaptcha issue is eliminated. If the issue no longer occurs while the VPN is disabled and you are paying for a premium service, you’ll need to contact the service provider and ask for directions on how to connect properly. The same goes if you are using a Proxy service – Start by disabling it and see if the issue is still occurring. If it doesn’t, look for a different provider or contact support.
Method 4: Reset IP address
If you are experiencing this issue with multiple browsers (not just on Google Chrome), one solution that seems to have helped a lot of users is to reset the IP address. Keep in mind that they are large numbers of databases (public or private) that keep track of suspicious IP addresses. If you are unfortunate enough to have an IP in a suspected range, the reCAPTCHA prompt might present you with additional roadblocks. In this case, forcing your router/modem to assign a new IP address will allow you to circumvent the issue. Since most ISP nowadays provide dynamic IP addresses, you will most likely reset your IP just by disconnecting your internet connection and reconnect to get a new IP address. Or, you can follow the steps below to reset your IP address manually:
Method 5: Scanning system with Malwarebytes
ReCaptcha problems are also linked with malware like browser hijackers and trojans. The most common cases are infected with files inside the Chrome folder (adware and hijackers). In this particular case, most affected users have reported that their problems have magically disappeared after they used Malwarebytes to clean the infection. Here’s a quick guide on installing Malwarebytes and running a scan before reinstalling a clean version of Google Chrome: If none of these methods/workarounds shown above worked for you. First, you can try to change another browser such as Opera, Mozilla Firefox, etc You can try to power-cycle your WiFi router, to receive a new IP address assigned from your router’s DHCP. For Power-cycling your router, simply turn off your router and turn off all the devices connected to that router or turn off WiFi from those devices. Now, wait for about 30 Seconds then plug your router back in, wait for all the lights to check stability, then you can connect to the router. If that doesn’t work for you either, try contacting your ISP and explain your situation to him.
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