We have listed down a number of solutions for you to check. Start with the first one and work your way down.
Solution 1: Resetting Printer Spooler Settings
The spooler service is a software program which is responsible for managing all print jobs being sent to the computer printer. The print spooler service is usually visible to users and they can also cancel a print job which is being processed. It also allows them to manage jobs which are currently on the waitlist. We can try restarting this service and check if this solves the problem.
C:\Windows\System32\spool\PRINTERS Permission might be needed to access the following folder. If prompted, press Continue.
Solution 2: Adding Printer Manually and Updating Drivers
If restarting the printer spooler doesn’t work for you, we can try adding the printer again to your computer. Most of the time the printer is automatically added to your PC when you connect with all the drivers being installed. We can try updating the drivers and adding the printer again.
Solution 3: Granting access of PrinterPorts and Windows
If both the above solutions don’t work, we can try changing the permissions of files in the registry editor. It is possible that the error keeps emerging because your account doesn’t have access to some essential keys (such as PrinterPorts etc.). Note: Registry editor is a powerful tool. Incorrect use or changing keys which you know nothing about can hamper your computer and make it unusable. HKEY_CURRENT_USER > Software > Microsoft > Windows NT > CurrentVersion
Note: You should reinstall the printer again after implementing the above changes if the printer still doesn’t work.
Solution 4: Recognizing Printer using Other Applications
Another workaround to fix this issue is to recognize the printer using other applications. We will demonstrate this using NotePad as almost every computer has this application by default.
Note: There were also some reports where users stated that upgrading their Office suite solved the problem. It seems that there were some specific files corrupt which were causing the problem. Furthermore, you should also make sure that your Windows OS is updated to the latest build using Windows Update manager. If the printer still doesn’t work on your computer, you can try running the Printer Troubleshooter and also try using the printer on another computer. This will help in isolating the problem.
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