We’ve investigated this problem thoroughly and we realized that there are actually multiple probable causes why you can expect to deal with this error code on Windows 10 and Windows 11. Here’s a shortlist of scenarios that might produce the “There is a problem with your game’s setup” error: Now that we went over every potential reason that might ultimately produce this problem, let’s go over every confirmed fix that other affected users have successfully used to launch Need for Speed Hot Pursuit REMASTERED without getting the “There is a problem with your game’s setup” error.
1. Force the game launcher to run as administrator
Before you try any of the other fixes below, you should start by checking if this problem is not rooted in a permission issue. According to some affected users, you might expect to see the “There is a problem with your game’s setup” error in a situation where the Steam or Origin launcher doesn’t have admin rights. Note: This is mainly an issue with Windows 10 users that are using aggressive User Account Control (UAC) settings. If your operating system denies admin rights to the Origin or Steam installer, you can expect the launch of NFS Hot Pursuit Remastered to crash during startup. Follow the instructions below to open the Origin or Steam executable with admin rights: If the problem is still not fixed, move down to the next potential fix below.
2. Install the missing DirectX dependencies
Keep in mind that legacy games in general (and NFS Hot Pursuit Remastered too) draws from a lot of different DirectX redist. releases that are not necessarily present on Windows 11 and Windows 10. Because of this, you’ll need to ensure that you have every public version of DirectX installed on your PC before trying to launch Need for Speed Hot Pursuit Remastered. We found confirmation from other users that we’re also dealing with this particular DirectX-related crash when launching the game and they’ve confirmed that the problem stopped occurring once they run the DirectX End-User Runtime Web installer and install every missing DirectX iteration on their computer. You can install this redist. releases separately, but our recommendation is to do it in bulk using the DirectX End-User Runtime Web Installer. Here’s how to do it: In case you’re still unable to launch the game as you’re seeing the ‘There is a problem with your game’s setup. Please reinstall your game‘ error, move down to the next method below.
3. Install the missing Visual C++ dependencies
Another reason why you can expect to deal with this issue when attempting to launch Need for Speed: Hot Pursuit Remastered is a scenario in which some deprecated Visual C++ dependencies are not installed on your Windows computer. Keep in mind that Windows 11 doesn’t really come with these dependencies installed since only legacy games and apps really use it anymore. Several users dealing with the ‘There is a problem with your game’s setup’ error have reported that the problem was finally fixed after they installed both the x86 and x64 versions of Visual Studio 2013 redist releases. You can check that by downloading and installing the latest packages available from the Microsoft official site. Here are the steps on how to do this and install the missing Visual C++ dependencies on your computer: In case this method didn’t was effective in your case or you already had all the required Visual C++ dependencies, move down to the next potential fix below.
4. Install pending Windows Updates
If you have pending updates on your Windows 10 or Windows 11 computer waiting to get installed, chances are a missing infrastructure update is preventing you from launching Need for Speed Hot Pursuit Remastered. Not too long ago, Microsoft has released an update that made Windows 11 compatible with a lot of legacy games and applications. If you haven’t installed it yet, chances are that’s the reason why you’re experiencing the “There is a problem with your game’s setup” error. This update mentioned above will arrive via a WU Cumulative update. To make sure you have it installed, follow the instructions below to install every pending update: If the problem is still ongoing, move down to the next potential fix below.
5. Activate the Windows Media feature pack (for Windows N versions)
With some particular Windows 10 and Windows 11 versions (N versions), the Media Feature Pack isn’t preinstalled and it will not be installed via a Windows update. This is a problem if you’re trying to launch Need for Speed Hot Pursuit Remastered because this game requires certain Media Feature pack dependencies that you just won’t get automatically. If you’re encountering this issue on an N or KN version of Windows 10 or Windows 11, chances are you will be able to resolve the issue by installing the missing Media Feature Pack. Here’s a series of step by step instructions that will show you how to do this: In case the same ‘There is a problem with your game’s setup‘ error is still occurring, move down to the next method below.
6. Clear Origin cache (if applicable)
If you had Origin installed on this PC and you get this error suddenly after previously NFS: HP Remastered was running just fine, chances are you’re experiencing this problem due to some corrupted cache files accumulated by the Origin cache. In this case, this type of problem will originate from the cache folder of Origin (located inside AppData). Other users dealing with this problem have confirmed that the issue was finally fixed once they accessed the AppData folder and straight-up deleted the Origin cache folder. After doing this, try launching the game once again and see if you manage to bypass the ‘There is a problem with your game’s setup‘ error. Here is the step by step instructions on clearing the Origin cache: If the problem is still not resolved, move down to the next potential fix below.
7. Repair the game (via Origin or Steam)
As it turns out, another potential reason why you can expect to deal with this problem is a scenario in which the game installation (either carried over via Steam or Origin) has become corrupted to the point where the game is not launchable. In this case, the best course of action is to simply repair the game installation. Both Origin and Steam have automated utilities that can help you do this. To make matters easier for you, we’ve put together 2 separate sub-guides that will guide you through the process of repairing NFS Hot Pursuit Remastered on Steam and Origin. Just follow the sub-guide that’s applicable to your particular scenario.:
Repair the game on Origin
If you got the game through Origin, you can trigger a repair by accessing the Settings gear icon of Need for Speed Hot Pursuit Remastered and deploying a repair process. Here’s how to do this:
Repair the game on Steam
If you brought the game through Steam, you can fix the game file corruption issue by triggering an integrity check via the Properties menu of NFS: Hot Pursuit remastered. Here’s how to do this: If you already tried repairing the game and you’re still experiencing this issue, follow the final method below to troubleshoot against a potential GPU-induced issue.
8. Install the latest GPU drivers
If none of the suggested methods above have allowed you to fix the ‘There is a problem with your game’s setup.‘ error, one last thing you should investigate is an issue originating from your graphics card drivers. As it turns out, some affected users are saying that in their case, the reason why they were unable to launch the game is a series of outdated GPU drivers (rendering and physics). But upon installing the latest GPU driver version compatible with their model, the game started normally. Follow the instructions below to get rid of your current GPU drivers and install the latest compatible versions: Note: In case this method didn’t help you find a new version to replace the current one, try using the proprietary updating software provided by Nvidia, AMD, or Intel to get your drivers up to speed. GeForce Experience – Nvidia Adrenalin – AMD Intel Driver – Intel
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