However, quite recently a lot of reports have been coming in of the users who are unable to watch the streams on the platform and an error message that reads “Media Resource not supported” pops up. In this article, we will inform you about some of the reasons due to which this error can be triggered and provide you with viable solutions in order to ensure complete eradication of the problem.
What Causes the Twitch Error 4000?
The cause of the error is not specific and it can be triggered due to a number of reasons, However, the most common ones are: Now that you have a basic understanding of the nature of the problem we will be moving on towards the solutions.
Solution 1: Clearing Cache and Cookies
Cache and Cookies are stored by the browser in order to decrease the loading times. However, if they are corrupted they might cause problems with loading the site data or the streaming service of the site. Therefore, in this step, we are going to clear the cookies and the cache for the browser. For which:
Solution 2: Refreshing the Site
In some cases, the computer might have been disconnected from the internet while you were trying to open the site and this might have interfered with the loading process of the stream or the website. Therefore, in this step, we are going to be refreshing the page in order to make sure that the stream is loaded properly. For that:
Solution 3: Closing Other Applications.
If there is any other application opened up on your computer that provides audio feedback, it can cause issues with the twitch stream as it can interfere with the playback service of the site or the browser. Therefore, it is recommended that you close all other applications, restart the browser and close any other tabs on the browser as well.
Solution 4: Selecting Default Audio Drivers.
It is possible that the correct audio drivers for the output device that you are using might not be selected. While the output device might work correctly in some applications it might not work for the others. Therefore, it is recommended that you chose the correct audio drivers from the Windows Settings. For that:
Solution 5: Changing Autoplay Options.
If you are using the Chrome browser, the autoplay feature of the browser might be interfering with certain elements of the game and thus causing the error. The autoplay feature has a bug where it sometimes might trigger this error. Therefore, in this step, we are going to be disabling the autoplay feature. For that:
Solution 6: Reinstall audio and graphics driver
Sometimes when you install device drivers on your computer, some of the installation files might get corrupted due to a poor internet connection or any other reason. If updating your audio driver didn’t resolve this error, then reinstall the audio driver on your computer. It is always recommended to reinstall the graphics driver too. Following the steps given below and check if the error is rectified:
Solution 7: Unplug Audio Hardware and Plug It Back
It might be possible that the correct audio driver for the output device might not be selected or if you have additional audio hardware, that could prevent your PC from streaming with Twitch. Hardware such as headphones or external speakers could be interfering with the stream. Therefore, it is recommended to unplug all audio hardware connected to the computer and try to launch the stream. If the stream is working correctly without the audio hardware plugged in, try reconnecting the hardware and check to see if the stream keeps working normally.
Solution 8: Diagnosing Background Applications
This error might occur on twitch if there is an unwanted application running in the background, that provides audio feedback. There is a chance that some active media player is interfering with the playback service of the site or the browser and causing this issue. Therefore, follow the steps indexed below to close the background apps and check whether the twitch error 4000 still persists:
Solution 9: Reinstall flash player
Flash Player is a software application that helps you to use content that is created using the Adobe Flash platform. You might encounter twitch error 4000 if your computer has an outdated version of a flash player or no Flashplayer installed at all. If this is the case, follow the steps illustrated below:
Solution 10: Enable Hardware Acceleration
Hardware acceleration refers to the process by which an application will offload certain computing tasks onto specialized hardware components within the system, enabling greater efficiency than is possible in software running on a general-purpose CPU alone. Some media formats require hardware acceleration to play correctly. So, if it is disabled in your browser follow the steps below to re-enable it:
Solution 11: Disable unwanted extensions
A browser’s extension is a software module that is embedded in your web browser to customize and enhance your browsing experience. You might encounter twitch error 4000 if some of the enabled extensions on your browser are blocking some features of Twitch. Many users have reported that disabling “uBlock Origin” and “Ad-Block” has solved this problem. Therefore, follow the steps below to disable unwanted extensions:
Solution 12: Stream in incognito mode
Incognito mode is a crucial feature of a web browser that allows you to browse on the web privately by creating a temporary session that is isolated from the browser’s main session and user data. If you still can’t get rid of twitch error 4000, try to play your stream in incognito mode and check whether the error is rectified.
Solution 13: Reset your stream key
Stream Key is an essential code that helps to identify the source of audio/video streaming in order to play the stream on a web or a desktop application. You might encounter error 4000 if your stream key got corrupted somehow. Hence, Reset your stream key by following the steps given below and check if the error is removed.
Solution 14: Scan your PC for viruses
It is possible in some cases, that a malware or virus has infested itself on your computer and is actively interfering with your internet connection due to which you are getting the Twitch Error 4000 on your computer. Therefore, in this step, we will be performing a full scan on our computer which should get rid of any of these quite conveniently.
Solution 15: Use a VPN
Many Twitch problems occur due to ISPs throttling or in sporadic cases, just straight-up blocking Twitch. Also, some ISPs have really bad routing to Twitch’s servers. So, using a good VPN might be the key to eliminating the issue. The VPN should mask your internet traffic from your ISP and let Twitch load. But, if the issue only happens when you’re connected to a VPN or a proxy server, try disconnecting from it and then try opening Twitch again.
Solution 16: Update your web browser
Google keeps on launching the latest updates for its web browser in which bugs of the previous version are resolved and many features of the previous version are also improved. The twitch error 4000 might occur if you are trying to play your stream on an outdated version of google chrome. Hence, update your web browser by following the steps indexed below and check whether the issue is resolved.
Solution 17: Flush The DNS
It is possible in some cases that the DNS cache of your system has been clogged due to which you are getting this error on your computer. Therefore, in this step, we will be completely flushing the DNS cache and then we will check to see if doing so gets rid of this issue on our computer. For that:
Solution 18: Use the twitch pop-out player
When twitch won’t load due to the error 4000, you can continue to enjoy streaming videos from the channel using the popout player. While this isn’t a permanent fix to the problem, it can come in handy when you need to stream immediately but your twitch player isn’t loading. To open the popout player on twitch, click on the gear icon at the bottom right side of the player and select Popout Player.
Solution 19: Switch to Twitch desktop application
It is recommended for you to switch to Twitch’s desktop application. Download and install the desktop application by following the steps indexed below and check if the error persists: Workaround: If you are still encountering this error even after switching to the desktop application, then the only solution you are left with is to contact Twitch customer support. Just explain your issue in the email and wait for them to provide you with a solution shortly.
Solution 20: Disabling Audio Enhancements
Your Audio Enhacmenets can be an issue as well, they can interfere with Twitch and it can cause decoding issues. Follow the methods to disable all the audio enhancements on your audio driver. If none of the methods/workarounds shown above helped you at all. It’s possible that there is something wrong with your ISP’s end. It’s highly recommended to call him and explain the situation to him so that he can check if there is anything wrong
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