However, quite recently a lot of reports have been coming in of users who are unable to access any live stream on the site and an error message that displays “5000: Content not available” shows up. In this article, we will discuss some of the reasons due to which this error can be triggered and provide you with viable solutions in order to ensure complete eradication of the problem.
What Causes the Error “Code 5000” in Twitch?
The cause of the error is not specific and it can be triggered due to a number of reasons: Now that you have a basic understanding of the nature of the issue we will be moving on towards the solutions.
Solution 1: Clearing Cookies and Cache.
Cache and Cookies are stored by the browser and the application in order to decrease loading times. However, sometimes this can cause issues with the loading of certain sites if the Cookies or Cache become corrupted. Therefore, in this step, we will be clearing the cookies and the cache of the browser.
Solution 2: Disabling Extensions.
In some cases, certain extensions on the browser were causing issues with loading the streams on the twitch website. Therefore, in this step, we are going to be disabling all the extensions on the browser in order to make sure that any extension is not interfering with the site.
Solution 3: Flushing the DNS.
DNS is used by the browser as a sort of phonebook for the internet. It translates the addresses of a site to an IP address and uses that to connect to the site. The internet connection that you use has certain DNS settings allocated that are elemental in the connection to the internet. Sometimes, this DNS can be corrupted therefore, in this step we will be flushing the DNS. For that:
Solution 4: Changing Browser.
In some cases, the browser that you are using to connect to the site might be experiencing issues in doing so. Therefore, it is recommended to change the browser that you are using to connect to the service as it might solve the issue if the problem is with the browser.
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