After investigating this particular issue, it turns out that there are several different underlying causes that might be triggering this error code. Here’s a list of potential culprits that might be responsible for this error code: Now that you are familiar with every potential scenario that might trigger this 10.0 error code with Origin, here’s a list of verified methods that other affected users have successfully used to get to the bottom of this issue:
Method 1: Checking the Origin Servers
Before you try to deploy any other fix, you should start by making sure that Origin’s servers are fully functional and not interfering with your local installations. Because of this, it’s important to start this troubleshooting guide by checking the status of Origin servers. The ‘error code 10.0′ issue can be beyond your control if the servers are down or undergoing maintenance. So, before jumping to the other potential fixes below, visit the Origin pages of DownDetector and Outage.Report and see if other users are currently reporting server issues with Origin. If you want to be extra thorough about it, it’s also good practice to check up EA’s Twitter account or the Reddit hub for any evidence of maintenance or outage problems. If your investigations didn’t reveal any problems, it’s likely the issue is restricted to your computer. In this case, move down to the first viable fix below.
Method 2: Deleting OriginThinSetupInternal.exe
According to some affected users that were also encountering this issue, you can also expect to see this error code due to some type of corruption that is affecting the OriginThinSetupInternal.exe file. Fortunately, if this scenario is applicable, you can fix the issue by navigating to the location where Origin is installed and delete the file before opening Origin once again with admin access in order to allow the file to be regenerated. Several affected users have confirmed that they’ve managed to fix the error code 10.0 by deleting the OriginThinSetupInternal.exe file before forcing the utility to regenerate it. If you haven’t tried this fix yet, follow the instructions below: In case this method didn’t allow you to fix this issue, move down to the next potential fix below.
Method 3: Reinstalling Origin
If you’re encountering the “error code 10.0” issue when trying to install Origin or install a game or updater, the next logical step should be to uninstall the current version of Origin before reinstalling the latest available version. Several users that we’re encountering the same problem have managed to fix the issue by deleting the contents of the Origin folder and uninstalling the application entirely before reinstalling it from scratch. The general consensus is that the Origin folder has some files that are very prone to corruption if the installation is interrupted by an interrupted system shutdown. Here’s a quick guide on reinstalling Origin, deleting the Origin folder, and reinstalling the application: If you’re still encountering the same error code 10.0 or this method wasn’t applicable to your situation, move down to the next method below.
Method 4: Preventing AV from blocking Origin (if applicable)
If you’re using a 3rd party antivirus suite, it’s also possible that it ends up blocking Origins from communicating with its download server, which ends up triggering the error code 10.0. This problem is more common than you might imagine, but it seems like Windows Defender will not cause this problem (this issue is only restricted to certain 3rd party AV suites). In case you’re using a 3rd party antivirus suite and you’re encountering this problem, the first thing you should do is disable the real-time protection of your AV and launch Origin again. If the issue is no longer occurring, you have two ways forward:
Add the main Origin (Origin.exe) executable to the exception (whitelist) list to ensure that it’s not blocked by your AV – The steps of doing this are specific to each 3rd party AV. You can search online for dedicated instructions.Uninstall the 3rd party antivirus that you’re using and use Windows Defender – A lot of users have reported that Windows Defender doesn’t block Origins, so making the switch to the default security program should resolve the issue if a 3rd party AV is currently causing it.
Here’s a quick guide on uninstalling your 3rd party antivirus and make the switch to Windows Defender:
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