Upon investigating this issue thoroughly, it turns out that there are several different scenarios that might directly or indirectly cause the “Verification failed: There was an error connecting to the Apple ID Server.” error in iOS: Now that we went over every potential cause, let’s go over a list of verified fixes that other affected iOS users have successfully used to get to the bottom of this issue.
1. Update the Time & Date to Correct Values
It’s important to remember that when you’re trying to make a new cloud backup or restore from an existing one, your phone checks the device date and time against the date and time on the Cloud servers. If they don’t match, you’ll probably see the error message described in this article. If this is an application scenario on your particular iOS device (as you see the date & time being off), you can fix it by updating the time & date to the correct values. Follow the instruction for instructions on setting the correct date & time on your iOS device: If you’re still dealing with the sam “Verification failed: There was an error connecting to the Apple ID Server.” error, move down to the next method below.
2. Sign Out from iTunes & App Store
One potential reason this glitch occurs is if the phone has been inactive for a while still being connected to iTunes. This could end up causing an Auth token issue that can be fixed by signing out of both the App Store and iTunes. Several affected users that were also dealing with this particular issue have confirmed that the problem was resolved simply by signing out from iTunes & App Store, then back again. If you’re looking for instructions on how to do this, follow the steps below: If the same problem is still occurring, move down to the next method below.
3. Use a Wi-Fi connection
Apple users have found that switching from 3G, 4G, or 4G data to Wi-Fi and repeating the backup operation fix the issue immediately. This suggests that the backup transfer protocol is somehow interrupted on mobile data. If you’re currently connected to the Internet via Mobile data on your iOS device, switch to a Wi-Fi connection before attempting to leverage the iCloud backup again. and while you’re at it, also make sure that your VP is turned off. Follow the instructions below to connect to a Wi-Fi network: If the problem is still not fixed yet, move down to the next method below.
4. Reconnect to Wi-Fi Network
Older iPhone methods may be interrupted by a strange issue where the backup protocol stops responding after an extended time being connected to a Wi-Fi network. If you have been spending significant time at home or work, you can try resolving the issue by logging out and back into your Wi-Fi. Several affected users have confirmed that after they made the OS ‘forget’ the Wi-Fi and connected to it again, the “Verification failed: There was an error connecting to the Apple ID Server.” error stopped occurring: If this method didn’t work in your case, move to the 5th fix below.
5. Reset the Network settings
This problem might be caused by cached data from your network usage or by incompatible settings for your current network connection. To fix the issue, you should clear your current Network settings. This method is typically reported to be effective in situations where the user has previously set some custom network parameters that ended up affecting certain iOS components. Follow the instructions below for step-by-step instructions on resetting the network settings: Note: This procedure will NOT delete any data from your phone memory. It will only delete your Wi-Fi passwords and network settings.
6. Change Your Apple ID Password
You shouldn’t disregard the possibility that you’re using the wrong password even if you’re totally convinced that you have the right one. Make sure to verify if you’re putting in the correct Apple ID password and change it if necessary to bypass the error message. Note: You may be prompted to enter your passcode depending on your security settings. 4. Finally, confirm your action by tapping Reset Network Settings on the pop-up dialog box. Plus, if your password is outdated, it might not meet Apple’s standards for strength. This could be the reason you’re having trouble with verification. Luckily, you can change it on any device with an internet connection. Here’s what you need to do to change your Apple ID password: Once the Apple-ID password has been changed, attempt to repeat the operation that was leading up to the “Verification failed: There was an error connecting to the Apple ID Server.” and move to the next method if this one was ineffective.
7. Force Restart
If you’re having trouble restoring a backup from iCloud, some users have found that restarting their device can fix the issue. If you haven’t tried this yet, reboot your iOS device and attempt to restore the previously created backup once the system boots back up. Keep in mind that a Force restart is a little different than how you’d normally go about restarting your phone. Follow the instructions below: If the problem is still not fixed, move down to the final method below.
8. Use a verification code
Remember that depending on the security settings on your iOS device, you might need to enter a verification code to restore from an iCloud backup. If your iPhone isn’t syncing up properly with your Apple ID, that might be why this issue is occurring. So in this step, we’ll use a verification code to confirm our login. If that’s the case, be sure to follow these instructions carefully: NOTE: Also, if you have installed any VPNs, OpenDNS, or Cisco Umbrella on your device, uninstall them completely because they can inhibit you from connecting to Apple servers if you’re using iOS. Did this article help you in fixing the Verification Failed error on your iPhone? Make sure you let us know in the comment section below. Also, if you know any other methods which fix this issue, don’t be shy to share them with us.
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