This problem is very common so nothing to worry about. We will start by ending the Wacom service, update its drivers and then move on to other techniques. Follow the solutions given below.
Solution 1: Restarting Wacom Service
We will try restarting the Wacom service as our first step in solving the problem. This will restart the entire procedure, refresh currently stored configurations and try detecting your tablet again. It might also fix the “Wacom Pen Not Working” issue because the service can sometimes trigger that issue as well.
Solution 2: Updating Driver and Reinstalling Programs
If restarting the service doesn’t work, we can try updating the driver. First, we will remove the driver and then uninstall all related applications. Reinstalling the applications and drivers will make sure that all misconfigurations are dealt with and the computer will recognize the tablet-like it was plugged for the first time.
In this case, the custom location for Program Files is D drive. You can replace “D” with whatever your drive happens to be.
A new window will pop up asking whether you want to update the drivers automatically or manually. Select the second option (manually). Browse to the location where you downloaded the drivers and install them.
Solution 3: Creating a Batch File (If Solution 1 Works)
If you have Wacom tablet working every time you use method one, you can create a batch file on your desktop. This will make it easy for you to restart the service without having to open the services and restart it manually again and again.
You can click this and it will automatically restart the service so the problem gets fixed. If simply clicking it prompts a UAC error, right-click it and select “Run as administrator”. Note: If you are having difficulty updating the drivers, make sure that there isn’t a third party application monitoring your actions (Antivirus). You can temporarily disable it and then continue with the operation.
Solution 4: Try plugging in another port
If all the above methods don’t work, you should make sure that your tablet is connected properly to a working USB port. Try plugging the device into other ports present on your computer and check if it works there. If you have a spare USB hub lying around, plug it there too and check. If you are unsure about your USB ports, try plugging the tablet into another computer and check if it works there. If it does, troubleshoot through all the steps mentioned above again and figure out why your computer is giving the problem.
Solution 5: Deleting Some Files
In certain cases, deleting some files in important Windows’ Folders can help get rid of this issue. This is mostly because once certain drivers are installed their configuration data is saved in the System 32 folder and it might be corrupted due to which the user is facing this issue. Therefore, in this step, we will be deleting some important files from the Windows directory. For that:
Solution 6: Changing Power Settings
In some cases, the computer might be configured in such a way that it has the authorization to disable Wacom driver and services from functioning if it notices power fluctuations. This works normally in most cases, but it can malfunction sometimes and prevent you from being able to access your Wacom Tablet. In order to fix this:
Solution 7: Executing Some Commands
In rare cases, the issues can be fixed by making some changes to Windows’ configurations but this can sometimes backfire if the user doesn’t perform the steps correctly. But don’t worry since we have compiled the steps into some simple commands. For that:
Solution 8: Uninstall Driver
It is possible that the driver might have gotten corrupted over time and it now needs to be uninstalled completely from the system. Therefore, in this step, we will first disconnect the device from our computer, uninstall the driver and then reinstall it completely after downloading it from the website. For that: Note: Make sure that the driver has been installed in the default directory and not a custom one because the application only recognizes the driver if it has been installed in the default location.
Method 9: Changing IMAGE Path
In some cases, the Image Path entry in the registry might be configured to load the drivers from the System 32 folder in Windows but since your driver has been installed in another custom path, you will have to teach the service to load the drivers from the custom path instead of the default one. In order to do that:
Fix: A supported tablet was not found on the systemFix: Wacom Pen not WorkingFix: No Device Connected (Wacom)How to Uninstall Wacom Drivers
