These errors can be fixed easily if you follow the instructions carefully but first, let’s get to know the error code which appears in this particular scenario.
How to Fix Windows Store Error Code 0x80131500
This error code does not allow users to download or to update the apps they have already installed. This can be quite annoying when you consider the fact that apps on the Windows Store are updated regularly and that new updates usually bring loads of new features.
There are several solutions to this particular problem so make sure you follow them one by one in order to come out on top and get rid of this error code once and for all.
Solution 1: Reset the Windows Store Cache
If the Store’s cache is experiencing some issues, make sure you reset it with this simple command. Resetting the cache usually solves similar issues because they are caused when the Store is used excessively and its cache becomes larger than recommended. This may cause issues both with your Windows Store and the Windows Update service which can lead to the particular message being displayed often.
Solution 2: Use Store Apps Troubleshooter
Microsoft has uploaded a useful app troubleshooter on their main support website so that you can download it and use it to fix various issues regarding the Windows Store and the apps related to it. Follow the instructions below in order to learn more.
Solution 3: Create a New User Account On Your PC
Creating a new user account usually helped users solve the issue regarding their accounts. As it appears, the user account they were using to access Store in the first place became corrupt and now the users are not able to download or update any apps at all. They have also came forward to say that creating a new account was able to fix their issue.
Creating a Microsoft Account:
If the account you’re adding already exists under a Microsoft email, enter it now.If the account you’re adding is not a Microsoft account, enter the email you wish to use for it. Make sure you choose a valid emailIf you want to create a new email address straight from the Add an account menu, click Sign up for a new email address. Add a child’s account is useful if the user you are creating the account for is a child.
Creating a Local Account
Solution 4: Change the Location of Your Computer
Other people have reported that changing the location of your computer in your settings enabled the use of the Store. It turns out that new updates have disabled Store from certain parts of the world and there are users who were using a fake location who are now unable to connect to Store services at all. Follow the instructions below in order to change your location.
You should also check your time and date settings since these settings may cause plenty of issues if they are left under the wrong value. Follow the instructions below in order to reset your date & time settings:
Note: If the Store still won’t work for your real location, try setting your location and your time zone to the United States.
Solution 5: Change Your DNS Settings
If the updating process failed because of your ISP (Internet Service Provider), you can simply change the default DNS server to a public one in order to install the update successfully. You can reverse the process quite easily if something goes wrong.
Note: That’s Google’s public DNS server addresses.
Solution 6: Checking for Downtime
If none of the above methods worked, it is very likely that Microsoft is experiencing downtime itself. If the Store application cannot communicate with its servers, it will not be able to connect and hence display the error message. Here, you can check third-party websites who monitor the downtime of Store and see if there are issues going on. You should also check forums if other users have recently posted the same issue. If there is indeed downtime, you should wait a while before the servers get up again.
Solution 7: Enabling TLS 1.2
TLS (transport layer security) is a security architecture that dictates the type of security to be implemented over the network. Your computer has different TLS options available to be implemented. We came across numerous instances where if a TLS 1.2 was not enabled on the computer, the computer was not able to communicate properly with Microsoft Store and hence cause problems like the one under discussion. Here, we will navigate to your internet settings and see if this does the trick.
Solution 8: Resetting the Store Application
If none of the above methods work, our last resort is to reset the Windows Store application itself. Store, like any other application, Store has temporary configurations and settings in place. If any of these get corrupt or have bad data stored, you will experience the error 0x80131500. Here, we will navigate to the Store settings and reset the application to default and see if this makes any difference.
How to Fix Windows 10 Store Error Code 0x80240437How to Fix ‘Error Code: 0x80D02017’ on Windows StoreHow to Fix Windows Store Error Code 0x803FB107[FIX] iTunes Store Error Code 0x80092013 on Windows
