Before moving on with the solutions, keep in mind that you may have to try these solutions in the safe mode if you cannot use the system due to the Explorer crashing. Although some users reported that waiting for 6 to 10 minutes after booting the system in the normal mode, the system started to behave normally.
Solution 1: Update the Windows of Your System to the Latest Build
Microsoft regularly updates Windows to add new features and patch known bugs like the one causing the Explorer issue. In this scenario, updating the Windows of your computer to the latest release may solve the problem.
Solution 2: Remove the Conflicting Applications
In a Windows environment, applications/system modules co-exist and share the system resources. The Explorer may crash if any of the installed applications on your system are hindering the Explorer operation. In this scenario, removing the conflicting applications may solve the problem. One such application known to create the issue is Halo Master Chief Collection.
Solution 3: Uninstall the Buggy Update
Microsoft has a known history of releasing buggy updates and the issue at hand could also be a result of a buggy update. In this context, uninstalling the buggy update may solve the problem. If you could not uninstall the update by using the above method (due to the crashing of Explorer), then try the following steps:
Solution 4: Disable Storage and Connected Devices Platform User Services of Your System
You may encounter the Explorer error if the Storage and Connected Devices Platform User Services of your system is hindering its operation. In this case, disabling the Storage and Connected Devices Platform User Services may solve the problem. If you cannot open Services (step 1 mentioned above) due to the Explorer crashing, then either boot your system into the Safe Mode or perform the following steps:
Solution 5: Create Another User Account
The Explorer may crash if the user account of your system is corrupt. In this case, creating another user account with administrative privileges may solve the problem.
Solution 6: Edit the System’s Registry to Remove the BannerStore Key
The explorer may crash if the stack-based buffer of your system glitches out. In this scenario, disabling the BannerStore key in the system’s registry may clear the glitch and thus solve the problem. If you cannot open the Registry Editor at step 1 (due to crashing of Explorer), follow the steps below: If the issue is still there, then either you have to Reset your PC or perform a clean install of Windows.
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