What Prevents the Wireless charging feature from working on the Galaxy S8?
After receiving numerous reports from multiple users we decided to investigate the issue and devised a set of solutions which eradicated the problem for most of our users. Also, we looked into the reasons due to which this problem is triggered and listed them below. Now that you have a basic understanding of the nature of the problem we will move on towards the solutions. Make sure to implement these solutions in the specific order in which they are provided to avoid any conflicts.
Solution 1: Changing the Charger
It is possible that the wireless charger that you are using to charge the device might not be working properly. Therefore, it is recommended to try to charge the phone with a different charger or try to charge a different phone with the charger and check to see if it works properly. If the phone charges properly with another charger it means that the problem lies with the wireless charger and it needs to be replaced.
Solution 2: Identification of The Problem
In the first step, we will be identifying whether the problem is with the software or the hardware. For that, we will launch the phone in Safe Mode which will prevent third-party applications from launching.
Solution 3: Updating Software
Sometimes, developers push updates to fix certain bugs and glitches in the smartphone’s software. Therefore, in this step, we will be checking to see if an update is available to the Software. For that:
Solution 4: Deleting Cache
If the cache of a certain third party application or a system application has been corrupted it can interfere and jeopardize important system features. One of them is the wireless charging feature. Therefore, in this step, we will be deleting the system cache. For that:
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