What Causes XBOX One S to Not Start?
An issue with External Devices– Externally connected devices like a hard drive, USB, or even a Headset can be malfunctioning.An issue with Power Supply – Your Xbox power supply may be faulty or improperly connected.An issue with Cable Connection – There may be an issue with the physical cable connection between your Xbox and TV.Power Surge – If your Home power supply was disrupted or there was a power surge, then it can result in your Xbox not starting.
Let’s now look at the possible solutions.
Method 1: Check Power Supply and Power Cable:
If there is any issue with your power cable or with the power supply, then your Xbox won’t show you any error. So we will have to solve this issue using trial and error.
Reset Internal Power Supply
There are times when you experience a power surge or voltage spikes in your home. In such cases, if your console isn’t starting up, then it might just need a power reset. Follow the simple steps below to reset the internal power supply:
Check Your Power Cable
Now, follow the instructions below to test your power cable: If the above solutions don’t work then move onto the methods below.
Method 2: Unplug External Drives and Devices
If you have connected your Xbox to any external device like a hard drive, USB or a Headset then is a chance that one of those devices might not be working properly. These devices can sometimes malfunction because of new updates.
Method 3: Reconnect HDMI
If your Xbox is turning on but not starting, and showing this error: X7361-1254-C00D7159, then there is some issue with your cable that connects your TV with your Xbox. This error occurs as a result of a failed HDCP handshake between your TV and Xbox One. Follow the instructions below to solve this issue:
Firstly, connect your console directly to the TV without any external devices (e.g. receivers).If you are using an HDMI cable to connect to your TV, then try replacing the ends and ensure the ends are properly connected. Afterward, try starting your console.HDMI CableIf that doesn’t work, then there might some issue with your HDMI cable or the HDMI port.HDMI PortsTry using a new HDMI cable or switch HDMI ports on the TV.
Method 4: Self Servicing
If you are here on Method 5, then it clearly shows that none of the above solutions worked for you. This implies that there might be some internal hardware issue in your Xbox or your Xbox may need servicing. There are two ways to go about it. If any of the above solutions don’t work for you, then you should definitely try contacting Xbox Support. They have a variety of topics available which you can check out. You can also directly contact them online using this link.
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