Despite this, a lot of users, particularly Android users, have reported that their YouTube videos just won’t load. Sometimes they see a message like “Connection to server lost. Tap to retry” or “There was a problem while playing”, and sometimes the videos seem to buffer endlessly. I don’t know about you, but for me, Youtube is an app I just can’t-do without. Unfortunately, there isn’t a fixed solution that will magically make the YouTube app load videos again. If you want to be able to load videos again on YouTube, you’ll need to put in some effort. Since multiple potential culprits can affect the functionality of YouTube, we are going to go about solving this with a trial and error approach. Before we get to the fixing part, here are the most culprits that will render you unable to load YouTube videos on Android: Now that we know the causes, let’s get to the fixing part. But before moving on with the solutions, try to play the Youtube video in the safe mode of Android. The Safe Mode will automatically disable all the third-party applications/services that are running. If YouTube works in safe mode, it means there was some third-party application causing the problem. You can try turning the applications on one by one and uninstall the problematic one after diagnosing it. Make sure you follow each method below in order until you find a fix that solves your problem. Let’s begin!
Method 1: Check Your Internet Connection
Most of the time, the fix is as simple as resetting your internet connection. If you have an Internet Service Provider that works with dynamic IP’s, you may encounter buffering problems from time to time. A quick way to test this theory is to disable the Wi-Fi connection, switch to mobile data and see if the videos are loading up. But even if the following steps will fix your issue, you might still need to repeat them once in a while. Here’s what you need to do: If the issue persists, it might be worth resetting the router. You can use a pencil or a needle to push the reset button located on the rear panel. But keep in mind that hitting the reset button will revert any of the settings previously set in the control panel of the router (it won’t reset the network’s name and password).
Method 2: Check Time and Date of Your Device
This has little to do with the actual YouTube app. The issue is related to your Google account (which the YouTube app uses). A lot of users have reported functionality problems while “Time and Date” is incorrectly set on their device. If you have the incorrect date & time, you might see other odd behaviors besides the YouTube app – you might notice sync fails or even problems when downloading from Google Play Store. With this in mind, here’s how to make sure you have set the “Time and Date” correctly:
Method 3: Uninstall YouTube Downloaders
Before you do anything else, make sure your Android doesn’t have some sort of YouTube downloader app. A lot of users have reported software conflicts between 3rd party downloaders and the stock YouTube app. This is even more common with 3rd party apps downloaded from outside Google Play Store.
Method 4: Clear the YouTube App Cache
This following method has the highest chances of fixing the video loading issue. The latest Android versions know how to deal with cache accumulation, but older versions are quite inefficient and often glitch out. Let’s see if that’s the case by clearing out the cache from the YouTube app:
Method 5: Clear the Google Play Services Cache
If the method above wasn’t successful, let’s try clearing the cache from Google Play Services. If the issue is related to your Google account, this will fix the issue most of the time. Here’s what you need to do:
Method 6: Update Android OS and YouTube App
If the issue started appearing after you ignored an OS update, that might be the cause. Some users have reported that the issue stopped after they managed to update the Youtube app, so we are going to that also. Here’s what you have to do: On the other hand, if your device refuses to load YouTube videos after you updated the YouTube app, try uninstalling the update. Here’s how:
Method 7: Refresh Your Google Account
If you’ve come this far without a result, there’s a strong possibility that your Google account glitched out. In such a case, the solution is to refresh your Google account by removing it before adding it again. Here’s how:
Method 8: Perform a Hard Reset
You can watch YouTube videos in your mobile’s web browser or you may use YouTube Go. If you got this far, a factory reset is the only way forward. This will surely solve your problem, but you’ll end up losing all your files from your device. A factory reset will restore your phone to its factory state. This means all your data including videos, photos, contacts and music files will be forever lost. The SD card is not affected by this procedure, so if you have the personal stuff there don’t worry, you won’t lose any of it. When you’re ready, here’s how to factory reset your device:
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