What’s causing the port configuration error?
Method 1: Configuring the port via Device & Printers screen
While this is more of a workaround than an actual fix, it has helped a lot of users to avoid the ‘An error occurred during port configuration’ altogether. But keep in mind that the steps below will only work if you encounter the error while trying to configure your printer ports. Note: If you encounter the issue while trying to print a file, move directly to Method 2. As it turns out, if you circumvent the issue by trying to configure the printer ports from the classic Control Panel interface, chances are you will not encounter the same error message. Here’s a quick guide on how to do this: If the issue is persisting, move down to the next method below.
Method 2: Doing a printer hard reset
If you’re encountering this issue while trying to use your printer driver, chances are you will be able to resolve the issue swiftly by doing a hard reset procedure on your printer. This might not be the most focused approach, but it’s a cure-all that a lot of users have successfully used to fix port configuration issues that ended up throwing the ‘An error occurred during port configuration‘ error. Here’s a quick guide on doing a hard reset on your printer: If the same issue is still occurring, move down to the next method below.
Method 3: Disable 3rd party firewall interference (if applicable)
According to various users that also encountered this problem, an overprotective firewall can also be responsible for the apparition of this particular error. As it turns out, certain AV suite (particularly firewall modules) will not trust external devices so they will prevent new connections from being established. This is typically reported to occur with printers that are not fully compatible with Windows 10. Several Windows 10 users that encountered this problem have confirmed that they were able to fix the problem by uninstalling the 3rd party firewall component that is causing the problem. If you’re currently using a 3rd party firewall and you suspect that this might be causing this problem, follow the steps on this article (here) to uninstall it completely and ensure that you’re not leaving behind any leftover files that will still cause this behaviour. After you uninstall the restart your computer and repeat the action at the next computer startup to see if the issue is still occurring. If you’re still seeing the ‘An error occurred during port configuration‘ error or this method wasn’t applicable to your scenario, move down to the next potential fix below.
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