Google authenticator is widely used for 2FA purposes and due to its popularity, most services have integrated it into their platforms to serve the said purpose. When the Google authenticator codes are not working, you will not be able to login into various accounts where 2FA is enabled. However, fortunately, there are some easy fixes to this issue. As it turns out, in addition to the time correction for code setting, the problem can also be caused when the time and date on your phone itself is not correct. In some scenarios, Google authenticator may work on different platforms except a specific one like the Uplay Google authenticator not working. If this case is applicable, then the problem is usually not with the app itself but the platform that you are trying to use it on. In such a scenario, you will have to reach out to the customer support of the platform to try to resolve the problem you are experiencing. With that said, let us get started and show you how to resolve the Google authenticator not working problem.
Sync Google Authenticator Codes Time
As it turns out, the main reason that your Google authenticator app codes are not working is due to the time being out of sync. This happens when the time is not properly synced with the Google authenticator app on your system. To fix this, you will have to simply sync time correction for codes from the settings menu of the application and it should be good to go. It is important to note that doing this will not change the date and time on your phone but rather it only applies to the Google authenticator app. Therefore, if the problem is being caused by an incorrect date and time on your phone, this won’t fix it. With that said, to sync the Google authenticator codes time, follow the instructions given down below:
Check Time and Date
If syncing the time of the Google Authenticator app codes does not fix the issue for you and you are still not able to use the codes, then the issue may very likely be due to incorrect time and date settings on your phone. Since the application is a time-based one-time password generator, having the correct time and date on your phone is essential. Therefore, you will have to fix the wrong time on your phone to circumvent the issue. To do this, follow the instructions given down below:
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